Administrative Assistant/Front Desk Clerk

22nd Century Technologies, Inc.
Pay Rate.- $20.00/hr. on W2
United States, Arizona, Phoenix
Apr 23, 2025
Job Title: Administrative Assistant/Front Desk Clerk Pay rate: $20.00/hour on W2 without benefits Location: 100 N 15th Ave., Phoenix, AZ, 85012 Duration: 3-6 months Hours/week: 40 hrs Roles and Responsibilities: The Administrative Assistant 2 (AA2) plays a key role in ensuring smooth front desk operations and exceptional customer service. Under the direction of the Support Services Manager, they will assist with the daily coordination of administrative support. See below for a list of daily responsibilities. Warrant distribution process Monitoring and responding to all department requests through a shared inbox Customer service interaction is a primary aspect of this role, as the AA2 screens visitors, customers, and external vendors, directing them to the appropriate internal personnel. Serves as a point-of-contact for the division when accepting legal documents, such as Garnishments and Service of Legal Process. Answers both internal and external calls, provides helpful information, responds to inquiries, and resolves complaints efficiently. They ensure that all voicemail messages are reviewed daily and that customer inquiries are promptly addressed. Responsible for receiving, sorting, scanning, and delivering all incoming mail and packages. This includes confidential documents, ACH applications, and returned Warrants of Payment. They ensure timely preparation and distribution of outgoing mail, tracking both incoming and outgoing correspondence daily Required Skills: 2 Years Client Facing Experience. Front Desk Experience. Preferred Skills: Google Workspace.