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Mgr Quality Metrics Reporting

MultiCare Health System
paid time off
United States, Washington, Tacoma
603 South J Street (Show on map)
Apr 23, 2025

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 1.0 Shift: Day, Schedule: Business Hours

Position Summary

The Manager of System Quality Metrics is responsible to develop and implement the Quality Metrics Reporting program. This includes leading the organization's efforts to develop,implement and organize the annual and multi-year plan to assure timely, accurate and comprehensive data reporting to internal partners and external customers/regulatory agencies. The Manager partners to implement tools and techniques that drive the use of ID-PDSA, accepted performance improvement methods and High Reliability Organization (HRO) principles and practices. Role models principles, practices and methods. Develops partnerships with operational partners. Hospital-based leaders may have a dual matrixed reporting structure.

Requirements


  • Bachelor's degree
  • Master's degree in health care field preferred
  • Project management, quality, or patient safety certification, such as PMP, CPHQ or CPPS, preferred
  • Minimum five (5) years of experience in a professional or technical role/function in a healthcare or related setting as applicable to specialty
  • Minimum three (3) years of experience in a quality , performance improvement, or project/program management role
  • Minimum three (3) years of experience in a supervisor or lead capacity
  • Previous experience with computerized information systems (email, MS Office including Excel, Epic, healthcare data and benchmarking systems, etc.)
  • Previous experience with managing the life cycle of large data sets including data identification, build, validation, submission, and reporting to both internal partners and external customers/agencies (ex: NDNQI, CMS)

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

  • Belonging: We work to create a true sense of belonging for all our employees
  • Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
  • Market leadership: Washington state's largest community-based, locally governed health system
  • Employee-centric: Named Forbes "America's Best Employers by State" for several years running
  • Technology: "Most Wired" health care system 15 years in a row
  • Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
  • Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $115,128.00 - $165,672.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.

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