Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Executive Director for Project Access of New Haven (PANH) (pa-nh.org) reports to the Executive Director of the Office of Health Equity and Community Impact. In this leadership role, the Executive Director is responsible for strategically setting program direction, directing all aspects of the organization including expansion to new program sites and program growth. He/she/they have overall responsibility and accountability for the organization to work collaboratively with Yale-New Haven Hospital (YNHH), Yale University, Yale Medical Group, Northeast Medical Group and other community partners, clinical and non-clinical as the direct link between community recipients and care providers across multiple disciplines. He/she provides executive leadership to raise funds from philanthropic sources of individuals, foundations, and corporations. Leads efforts at the local and state level advocating for access to care and services. Assumes responsibility for maintaining organizational funding and managing strategic partnerships with local and national agencies to ensure the sustainability of the PANH program.
The Executive Director exemplifies the Standards of Professional Behavior aligned with our Yale-New Haven Hospital organizational values and commitment to cultural diversity.
EEO/AA/Disability/Veteran
Responsibilities
- 1. The Executive Director is specifically responsible for:
- 1.1 Implementation of the PANH organization strategic plan.
- 2. Fiscal Management
- 2.1 Develops, manages, and implements the organization budget based on grant and hospital funding
- 3. Board of Directors/Governance
- 3.1 Serves as an ex-officio, non-voting, PANH Board of Directors member
- 4. Human Resources Management
- 4.1 Provides vision and leadership to staff in a collaborative environment that offers job satisfaction
- 5. Organizational Leadership
- 5.1 Promotes the organization to all customers by interpreting and communicating YNHH's mission and values, acting as a loyal, supportive, and informed spokesperson for the PANH organization, its program and YNHH
- 6. Customer Satisfaction
- 6.1 Develops customer relations standards reflecting service excellence consistent with YNHH policies for internal/external customers in collaboration with program leadership and appropriate departments
- 7. Outcomes Management
- 7.1 With support from the PANH Director of Research and Evaluation, identifies and analyzes trends in patient service/satisfaction and provides leadership in resolving any negative trends
- 8. Key Interfaces
- 8.1 The Executive Director interacts primarily with the following interfaces: YNHH Leadership, YNHH and community physicians, PANH Board of Directors, PANH patients and families, Clinical and financial agencies/representatives
Qualifications
EDUCATION A bachelor's degree in business, public health, or a related field with a minimum of 10 years of management experience or a master's degree/advanced professional degree (MD, APRN, MSN, MBA, MPA, MPH, etc.) with at least 5 years of management experience is required. EXPERIENCE The Executive Director requires a broad knowledge of business, healthcare, community health, wellness and health equity.
Candidates must have demonstrated experience in developing, supervising and leading teams in healthcare or public health settings. Demonstrated ability to manage operational and financial requirements of complex grants. Highly developed communication skills and ability to work with a wide range of professionals including government constituents, clinical, technical, and professional staff. Experience with grant writing required. Experience with healthcare research preferred.
The ideal candidate will possess excellent interpersonal skills and ability to effectively engage with individuals at all levels within the health system & physician groups. Ability to communicate clearly and concisely both verbally and in writing.
Strong analytical and organizational skills are necessary, with the ability to manage, prioritize, and direct multiple projects simultaneously. Must exercise creativity and initiative in making recommendations with the ability to influence the thinking of others.
Proficiency with word processing, spreadsheet and general PC skills are required. Knowledge and experience in the physician practice and hospital/health care industry required. SPECIAL SKILLS Well-developed oral and written communication skills. Demonstrated ability to set and implement priorities, manage multiple tasks and programs, and ensures that project goals and deliverables are met within budget.
Ability to work in a matrixed environment. Knowledge of budgeting and financing of community health programs and the ability to develop potential grant funding. Knowledgeable with Quality Improvement processes, and capable of implementing concepts.
Must have excellent clinical, verbal and written communication, interpersonal, and organizational skills. Ability to work independently with minimal supervision, develop and lead programs, foster a positive work environment. Strong initiative and excellent leadership skills.
Additional Information
This position is co-terminus with funding.
YNHHS Requisition ID
141897
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Yale New Haven Health
Apr 23, 2025