Talent Development Program Manager

• Conduct formal needs assessments to drive a professional development roadmap.
• Create role-based or cohort-based curriculum through various blended learning approaches: eLearning, curated on-Demand playlists, discussion forums.
• Manage a diverse portfolio of professional development programs that address organizational needs to include Mentoring, Onboarding, and Compliance. Support performance management efforts to implement a development planning process.
• Promote and integrate all talent development programs with culture initiatives to include engagement, workforce development, wellness, and EDI to maximize the learner experience.
• Use frameworks and competency models to enable career pathing, workforce planning, high-potential talent pools, and development planning to grow at every career stage.
• Provide expert facilitation of programs, both virtually and in person; develop toolkits and reinforcement approaches to foster a continuous learning culture.
• Build robust communications and change plans to roll out (or maintain) programs to drive adoption and learner engagement.
• Identify new technology and tools to support Talent Development efforts into the future.
• Evaluate programs via qualitative and quantitative metrics; provide quarterly reporting; create business cases that demonstrate program impact and ROI
• Manage vendor contracts; assess effectiveness of vendor developed programs; create "buy" vs. "build" proposals that document cost-effectiveness per learner.

To qualify, you must have:

• BA degree required, MA degree preferred in Organizational Psychology, OD or closely related field
• At least 7 years of experience in talent development with success in managing large-scale programs and experience managing a team
• Critical and strategic thinking to build professional development tracks aligned with BCH's strategy and business objectives.
• Flexibility, adaptability, and a high tolerance for shifting priorities.
• Ability to work within ambiguity and meet deadlines.
• Highly collaborative approach with using feedback to improve programs and outcomes.
• Ability to support large-scale change initiatives.
• Strong written communication skills to prepare learning content, toolkits, and project deliverables, including briefing slides and assessment reports.
• Demonstrated proficiency in HR, leadership development, and performance improvement, with expertise in learning design (ADDIE), adult learning principles, personality assessments, and group facilitation.
• Familiarity with Kirkpatrick or Phillips levels of evaluation; ability to analyze data to produce insights that inform future strategy.
• Analytical skills to resolve highly complex problems.
• Highly developed communication skills and outstanding presentation skills.
• Advanced proficiency with MS Office suite, Zoom, Teams, SharePoint, and LMS.
• Must remain current in the fields of professional development, education, management, organizational effectiveness, performance, and learning technology.

Boston Children's Hospital offers competitive compensation and unmatched benefits.