Supervisor Pharmacy Operations

Here, it's different. Come join us.

Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.

Here, the nation's brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist's outlook, a trailblazing spirit, and a celebrated history, we're making new strides every day.

We've been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the best of the best pediatric hospitals with #1 rankings in Colorado and the region by U.S. News & World Report.

As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties.

Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.

That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.

A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it's different.

Responsible for the day-to-day activities of operational pharmacy staff and for ensuring consistent maintenance of general pharmacy operations throughout the organization through a supportive role to the Pharmacy Operations Manager and by ensuring front line staff prepare and dispense sterile and non-sterile medication in accordance with the medication order and in adherence to requirements established by CHCO, the state board of pharmacy, federal law and other regulatory agencies where appropriate. Manages up to fifteen direct reports. This position is a minimum of 60% staffing. Staffing will include coverage of days off and vacations for regular Operational Pharmacists.

The Pharmacy Operations Supervisor will support the operational and educational goals of the department.

Department: Pharmacy
Hours per week: 40, eligible for benefits
Shift: Variable, with weekend and evening rotation; selected holidays.

• Education: PharmD or RPh
• Experience: Two (2) years' experience as a pharmacist
• Licensure(s): Licensed pharmacist in the state of Colorado or eligible to sit for licensure
• Previous leadership experience preferred.

POPULATION SPECIFIC CARE

Neonate - <30 days
Infancy - >30 days to 1yr
Toddlers - >1yr to 3yrs
Pre-Schoolers - >3yrs to 5yrs
School age - >5yrs to 13yrs
Adolescent - >13yrs to 18yrs
Adult - >18yrs to 65yrs

ESSENTIAL FUNCTIONS
An employee in this position may be called upon to do any or all the following essential functions. These examples do not include all the functions which the employee may be expected to perform.

• Participates in leadership activities for department, contributing to the achievement of goals and objectives; evaluates team performance. Defines and maintains internal processes for section; supports customer service standards and handles operational and customer service escalations for section. Serves as a champion of organization culture, influencing culture change to support section objectives.
• Facilitates the development, maintenance, and implementation of hospital and department policy and procedures related to regulatory requirements for medication use, preparation, storage, restrictions, and administration.
• Supervises day to day activities of operational staff. Assigns and reviews work, provides work instruction (OTJ or formal training) and develops team members. Evaluates performance of team members, providing continuous feedback. Manages discipline and performance issues, hires, and fires team members. Identifies resource needs and develops recommendations for meeting needs.
• Maintains effective working relationships with staff, peers, and senior leadership. Serves as a liaison between pharmacy leadership and pharmacy staff.
• Participate in department and hospital wide committees representing the pharmacy.
• Provides drug information services by responding to questions regarding medication compatibilities, adverse drug events, regimens, dosing, interactions, storage and disposal, compounding, therapeutic uses of medications and pharmaceutical supplies in a timely manner.
• Reviews, verifies, and processes medication orders using the electronic health record to ensure that the medication is appropriate in terms of dose, dosage form, route of administration, frequency, duration of therapy, and patient's disease state in a timely manner.
• Works on complex projects; performs project management activities. Provides technical expertise on programs, processes, and best practices.
• Participates in sustaining and implementing quality and safety initiatives and practices in the department and throughout the hospital. Reports adverse drug events and medication variances using the hospital variance reporting program (QSRS).
• Documents pharmaceutical interventions according to departmental standards.
• Performs all necessary recordkeeping functions required by the Colorado State Board of Pharmacy rules and regulations regarding order interpretation, medication preparation and dispensing.
• Helps to oversee daily adherence to standard operational procedures and policies as required by CHCO, USP Chapters 797, 795 & 800 and Colorado State Board of Pharmacy rules & regulations.
• Actively works with the leadership team to maintains competency, understanding and oversight of the fundamental practices and precautions for preparing and dispensing high quality hazardous drugs to prevent harm to patients, minimize exposure to personnel and minimize contamination of the work and patient-care environment.
• Performs final evaluation for accuracy and appropriateness of doses dispensed, compounded, and packaged. This includes sterile and non-sterile products prepared in pharmacy and pharmacy satellites.
• Oversees and supervises activities of technicians, students and interns making sterile and non-sterile preparations and preparing or dispensing doses. Ensures that pharmacy products of the highest quality and accuracy are prepared, dispensed, and delivered to the patient or storage area.

SCOPE & LEVEL

GUIDELINES: Guidelines are in the form of stated objectives for the section, unit, function, or project. Is normally the first level of full supervision in a classification series. Performs most elements of supervision over 50% of the time. May also perform the work of front-line staff as needed.

COMPLEXITY: Work assignment is generally unstructured, and employee is responsible for assigning and supervising a variety of functions to achieve the objectives of the section, unit, or project. Duties performed involve weighing and evaluating factors requiring judgment, analytical ability, and problem solving.

DECISION MAKING: Employee is responsible for simultaneous coordination and supervision of several functions, programs, or projects in various stages of completion. Primary responsibility for arranging and directing the work of two or more employees.

COMMUNICATION: Contacts are of a non-prescribed nature involving the negotiation and resolution of problems and where exceptional degrees of discretion, judgment, and specialized knowledge are required in carrying out the programs and policies of an organization.

SUPERVISION RECEIVED: Under managerial direction, the employee has personal accountability for carrying out the work objectives of an organizational unit or section within the scope of established guidelines and the mission of the agency or department. Employee is expected to resolve problems that arise in the normal course of the work. Work may be discussed with higher level supervisors and reviewed for soundness of judgment and feasibility of decisions

PHYSICAL REQUIREMENTS

Audio-Visual: Color Discrimination: Good
Audio-Visual: Hearing: Good
General Activity: Sit: 1-3 hrs. per day
General Activity: Stand/Walk: 6-8 hrs. per day
Motion: Bend: Up to 1/3 of time
Motion: Carry: Up to 1/3 of time
Motion: Lift: Up to 1/3 of time
Motion: Push: Up to 1/3 of time
Motion: Reach: Up to 1/3 of time
Motion: Squat/Crouch: Up to 1/3 of time
Others: Occupational Hazards - must be able to meet scheduling demands during all weather conditions
Use of Hands/Feet: Both Hands - Precise Motor Function (Or Fine Manipulation)
Weight Lifted/Force Exerted: Up to 50 pounds: Up to 1/3 of time

WORK ENVIROMENT

Exposure: Exposure to blood/body fluid: Occasional.
Exposure: Exposure to hazardous and nonhazardous chemicals: Regular/Frequent.
Exposure: Exposure to infectious diseases: Occasional.
Exposure: Exposure to skin irritations: Occasional.
Mental and Emotional Requirements: Independent discretion/decision making.
Mental and Emotional Requirements: Makes decisions under pressure.
Mental and Emotional Requirements: Manages stress appropriately.
Mental and Emotional Requirements: Works day/evening/night rotating shifts.
Mental and Emotional Requirements: Works night shifts.
Mental and Emotional Requirements: Weekend and holiday shifts.
Mental and Emotional Requirements: Works with others effectively.

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development resources to help you advance and grow.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.