As a leading bank, SouthState has been providing financial solutions to individuals, families, and businesses for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.
Position Title - Risk Analyst
Division - Corporate Billing
Reports to - Credit Manager
BASIC PURPOSE:
This position is responsible for, but not limited to, monitoring portfolio for suspicious activity and performing daily verification functions to insure fraud detection. This includes and is not limited to follow the money, verification reporting, month end reporting and portfolio monitoring.
ESSENTIAL FUNCTIONS:
This position is expected to perform the specific duties, tasks, and responsibilities as outlined below:
- Perform various duties and reports to insure fraud detection, including but not limited to follow the money reporting and verification.
- Work flow management to insure customer retention and evaluation
- Collects and maintains industry data; researches industry specific information from outside sources, including conversations with the customer, industry publications, area libraries, references from other banks, credit agencies, as well as accessing information through the internet
- Special projects as assigned by manager, including underwriting new clients and monthly reports
- Ensure that the Bank's policies and procedures, code of conduct, and regulatory guidelines are strictly complied with
- Provide assistance to other employees by liaising with them through healthy and positive interactions
- Be involved in performing marketing endeavors/efforts
- Continuously update skills by participating in professional training
- Seek opportunities to improve skills through cross-training offered by the Bank
- All other tasks, responsibilities or duties, as directed by management
OTHER SKILLS/QUALIFICATIONS:
- Must have strong communication skills characterized by excellent writing and speaking skills
- Proficient with general office machines and programs to include Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department
- Ability to use the computer efficiently and the capacity to learn new software programs as they are rolled out by the Bank
- Must have good knowledge of business English, including spelling and punctuation
- Must possess basic English language skills to write and speak clearly, and effectively with coworkers and customers
- Must be well-organized, accurate, and attentive to detail
- Must be cooperative and willing to assist coworkers and customers on a regular basis
- Must have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others
- Must possess excellent multi-tasking skills and be able to function well under pressure
- Must be able to remain composed under pressure and respond to customer and coworker concerns regularly
- Must have a keen eye for detail and follow instructions to the letter
- Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times
ESSENTIAL PHYSICAL DEMANDS:
- Must be able to remain seated or work standing in a confined area on a computer for a minimum of four (4) hours each work day
- Must be able to constantly use hands and fingers to enter data through or on a computer or answer a phone throughout most of an eight (8) hour shift
- Must be able to walk frequently throughout the day
- Must be able to hear and communicate with coworkers and customers throughout the day
- May need to lift up to 25 pounds one to two times a day to perform job
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position may require regular before/after normal business hours, or regular out-of-town travel.
WORK ENVIRONMENT:
- Must be able to function in a professional, business office environment and act and dress appropriately for same, consistent with the Bank's grooming and dress codes
- Must demonstrate excellent interpersonal skills with customers and coworkers
- Must be willing to function as a team member
- Must be willing to demonstrate commitment to SouthState Bank's mission and goals
MINIMUM QUALIFICATIONS:
- High school graduate or equivalent is required
- 1 year of risk analysis experience
- Excellent verbal and written communication skills are required as well as excellent customer relations skills
- Must be able to function effectively as part of a team and must possess the ability to deal effectively and tactfully with employees and management as well as external clients/vendors
- Must be proficient in Excel and Word and general office duties
- Must effectively manage workflow and assignments - appropriately prioritizing work; Attention to detail and accuracy is required
- Ability to organize and manage workflow processes for greatest efficiency and accuracy
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