Business Operations Specialist - Spectrum Reach

Charter Communications
United States, North Carolina, Charlotte
Apr 23, 2025
The Business Operations Regional Support Specialist plays a key role to Spectrum Reach by ensuring compliance and integrity of our Client accounts, analyzing and mitigating credit risk, and acting as a point of contact for Finance related support to our internal and external partners. ESSENTIAL FUNCTIONS OF THE POSITION Ensures a positive customer experience through the handling of support requests via email, chat and phone Mitigates company risk by analyzing business credit worthiness and managing exposure through the review of customer accounts Enforces company compliance and data integrity through the evaluation and approval of new client contracts Supports related business initiatives This postition will be required to work 10AM to 7PM 1-2 weeks out of the month REQUIRED QUALIFICATIONS Analytical, critical thinking to navigate making informed credit risk decisions and multiple systems Ability to effectively organize and prioritize Provide strong customer service to clients and sales teams across the footprint Ability to work collaboratively and independently; highly motivated and detail-oriented Ability to work under pressure and meet deadlines Ability to demonstrate superb follow through Proficient in Microsoft applications PREFERRED QUALIFICATIONS Ability to communicate orally and in writing in a clear, straightforward and professional manner Familiarity with the advertising industry EDUCATION Bachelor's degree in Marketing, Communications, Business, or related field or equivalent experience FGN135 2025-52941 2025 Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.