Admissions Coordinator

Position Details

CU Denver

Official Title: Academic Services Intermediate Professional

Working Title: Admissions Coordinator

FTE: Full-time 1.0 (100%) FTE | Hybrid

Salary Range: $50,000 - $53,000

Position #00624266 - Requisition #36675

Join CU Denver

About CU Denver
Millions of moments start at CU Denver, a place where innovation, research, and learning meet in the heart of a global city. We're the state's premier public urban research university with more than 100 in-demand, top ranked bachelors, master's, and doctoral degree programs. We partner with diverse learners-at any stage of their life and career-for transformative educational experiences. Across seven schools and colleges, our leading faculty inspires and works alongside students to solve complex challenges and produce impactful creative work. As part of the state's largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. To learn more about how CU Denver helps learners meet their moment, visit ucdenver.edu.

Job Description

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The Admissions Coordinator position will oversee domestic and international admission and records processes for both undergraduate and graduate business students. This position will assist the Assistant Director of Admissions and Principal Professional Admissions Coordinator with hiring, firing, training and supervising student staff.

This position will suggest ways to improve admissions policies and procedures in the undergraduate and graduate admissions area for the Business School and will assist with updating the training manual as needed. As the primary in-person contact for domestic, international, and graduate Business School students, this position will communicate details on how to apply and what materials are needed while resolving conflicts that arise with documentation and application processing.

This position will maintain an admissions database system while implementing and monitoring compliance with university policies. Incumbents are responsible for collaborating with university offices to facilitate consistent communication with Business School applicants. This position will directly report to the Principal Professional Admissions Coordinator.

Admissions Coordinator

What you will do:

• Oversee admissions and records for the Business School.
  
  
  
  • 2,500 undergraduate applications and 1,400 graduate applications are processed in a year, and 4,000 student records are maintained.
  
  
  
  
• Serve as the primary email contact for the Admissions Office while addressing student inquiries and resolving issues with their application(s).
• Demonstrate a high level of responsibility while ensuring efficient and timely matriculation by entering accurate credential and education information for CUSIS and Slate.
• Manage verification of transfer credits, carefully analyzing transcripts to identify the corresponding institutions.
• Prioritize accuracy throughout the admissions process, recognizing the potential impact of incorrect data on the student's CU transcript and overall academic progress.
• Problem-solve admission files while advising students on processes and deadlines.
• Assist with creating admission and records policies to improve processes and procedures.
• Provide office coverage when student workers are out of the office, ensuring that daily tasks are completed in a timely manner.
• Assist with updating and maintaining the training manual as needed.
• Assist in the development, maintenance and execution of the communication plan for prospective and admitted students throughout the application process as it relates to what has been received, what is missing, and what is required once a decision is made.
• Handle and develop solutions to student questions, correcting application issues as primary email contact and in-person contact for domestic and international student applicants.
• Processes and evaluates foreign academic credentials as necessary, according to established CU Denver procedures and recognized best practices.
• Advise and counsels prospects, applicants, and students on Business School admissions policies and procedures.
• Develop and maintain close working relationships with CU Denver campus offices such as IA, ISSS, Office of Admissions K-12 Outreach, ASAC, Bursar's, Registrar's and Graduate Admissions areas.
• Assist with preparing new student orientations, open house, and information sessions.
• Attend meetings, conferences, and workshops to stay current on admissions-related issues. Primary contact for Slate Inbox, creating and improving snippets.
• Special projects and other duties as assigned vary throughout the semester.
• Process non-degrees and certificates.
• Process Intra-University Transfer (IUT) applications and Minor applications within OnBase and CU-SIS:
  
  
  
  • Index decision in OnBase.
  • Send out decision to the Registrar's Office.
  
  
  
  

Qualifications you already possess (Minimum Qualifications)

Applicants must meet minimum qualifications at the time of hire.

• Bachelor's degree in a related field.
• One (1) year of experience working directly with students in admissions in a higher education environment.

Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year-for-year basis.

Preferred Qualification to possess (Preferred Qualifications)

• Two (2) years of experience working in a Business School Admissions Office.
• Master's degree in related field.
• Demonstrated ability to work with a diverse population.
• Experience working with Slate, OnBase, FileMaker or CRM system.
• Experience working with Microsoft Office products and Student Information Systems.

Knowledge, Skills, and Abilities

• Proficiency with all MS Office (MS Excel, MS Outlook, MS Word, MS PowerPoint) applications and the ability to learn and experiment with new software and systems.
• Advanced oral and written communication skills, with the ability to implement said skills.
• Effective interpersonal skills.
• Demonstrated independent problem-solving skills.
• Strong organizational and time management skills, to include prioritizing work, setting limits, attending to detail, and meeting deadlines.
• Ability to establish and maintain effective professional working relations with subordinates, peers, colleagues, associates, administrative staff members, faculty, and personnel of external agencies and organizations.
• Ability to create and maintain a workflow to track multiple steps in a process and enable the most efficient execution of the process.
• Ability to take initiate after direction using independent judgment; proven ability to collaborate as a team player.
• Ability to manage multiple demands independently with minimal supervision.
• Ability to handle frequent interruptions in a positive manner.

Conditions of Employment

• Occasional work during the evening and/or weekends may be required.
• This position follows a hybrid work structure where employees can work remotely or from the office, as needed, based on demands of specific tasks or personal work preferences. Working from the office is encouraged when working on tasks that require a high degree of collaboration.

Mental, Physical, and/or Environmental Requirements

The ability to sit for extended periods, stand and walk occasionally, reach with hands and arms, use hands to manipulate a keyboard and mouse, and have good near vision for computer work;often requiring minimal lifting, but may involve bending or reaching to retrieve items from shelves or drawers.

Employment Sponsorship

Please be advised that this position is not eligible now or in the future for visa sponsorship.

Compensation and Benefits

The salary range (or hiring range) for this position has been established at $50,000 - $53,000.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is not eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. CU Denver provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits: https://www.cu.edu/employee-services/benefits

Total Compensation Calculator: http://www.cu.edu/node/153125

Background Check Policy

CU Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at workplaceengagement@ucdenver.edu.