Administrative Operations Manager, Arts Management Program

The Administrative Operations Manager for the Arts Management Program provides broad administrative leadership and strategic support for all program areas, including the undergraduate major, minor, and graduate certificate. Reporting to the Program Director, this position oversees daily operations and budget management, supports faculty and students, supervises student workers, and ensures consistent execution of key academic and experiential learning processes. The Administrative Operations Manager directs multiple components of the program's internships, study abroad, and community engagement opportunities, serves as the program liaison to institutional offices and external partners, and leads marketing, communications, and event coordination efforts. This role is essential to the successful delivery, advancement, and long-term sustainability of the Arts Management Program's mission and strategic goals.

Bachelor's degree and 3+ years of relevant professional experience in arts management, higher education administration, nonprofit leadership, or a related field. Demonstrated experience in program coordination, student services, project or event management, or experiential learning is required. A Master's degree is beneficial but not required. Experience working in arts, cultural, or creative sectors is a plus. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Must have strong written and verbal communication skills, excellent interpersonal abilities, and advanced organizational and planning skills. Must demonstrate proficiency with Microsoft Office, Google Workspace, and various database and information systems. Must have budget management and project coordination experience, with the ability to track multiple workflows and meet deadlines independently. Must be able to work under minimal supervision, exercise sound judgment and discretion, and manage confidential information responsibly. Must maintain effective working relationships with students, faculty, staff, and community partners. Strong problem-solving skills, attention to detail, and the ability to plan, implement, and evaluate complex administrative activities are essential. Experience with Banner, COGNOS, and DegreeWorks systems is preferred.

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

*Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check.

All applications must be submitted online https://jobs.cofc.edu.

The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.

* Manage the program's operational budget and foundation accounts, including processing all contracts, honoraria, pay requests, and reimbursements.

* Coordinate all course scheduling across academic terms, liaising with the Registrar and managing enrollment updates.

* Serve as primary administrative liaison to campus partners (Academic Affairs, Registrar, HR, Controller's Office, Marketing, IT, etc.).

* Oversee program data management using platforms such as Banner, Cognos, and DegreeWorks; maintain student records, course information, and program documentation databases.

* Provide strategic and logistical support to the Program Director for assessment, strategic planning, accreditation, and program reporting.

* Provide comprehensive office administrative functions on a day-to-day basis.

* Serve as a first point of contact for prospective students and support current students with advising logistics, registration issues, and academic processes.

* Coordinate adjunct faculty contracts, onboarding, and support.

* Administer program scholarships and awards in coordination with faculty.

* Support faculty with administrative tasks related to teaching, research, and service.

* Coordinate and support student organizations affiliated with the Arts Management Program.

* Oversee experiential learning initiatives, including internships, study abroad, and volunteer opportunities.

* Manage the Arts Management internship program: promote opportunities, coordinate enrollment and supervisor onboarding, track placements, and oversee evaluation and documentation processes.

* Represent the program with external arts and cultural organizations to cultivate partnerships and secure meaningful placements.

* Collaborate with faculty to develop and support study abroad programs, including logistics, marketing, and student communication.

* Maintain systems to track experiential learning participation and outcomes.

* Manage all program communications, including updating the website, drafting newsletters, and overseeing social media and digital platforms.

* Plan and execute program events including guest lectures, community receptions, alumni events, and speaker series.

* Support promotional and fundraising efforts in collaboration with the Program Director and advancement teams.

* Support the development and implementation of program-wide policies, initiatives, and strategic goals.

* Supervise student workers and graduate assistants; oversee their recruitment, training, and daily responsibilities.

* Contribute to recruitment strategies for both undergraduate and graduate programs, including marketing and outreach efforts.

* Assist with the onboarding and transition planning for new faculty or staff positions as needed.