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Specialist, Software

Presidio, Inc.
United States, Michigan, Ferndale
Apr 28, 2025
Description

Presidio, Where Teamwork and Innovation Shape the Future

AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights.

The Role

THE ROLE: Software Specialist

Job Summary:

As a Software Specialist, you will be responsible for acting as a subject matter expert for Presidio's Enterprise Licensing Agreement Offerings, working in conjunction with the Business Development Managers, to support the Enterprise Agreement sales cycle and accelerate our Cisco EA initiative.

Travel Requirements: This position does not require any travel.

Responsibilities Include:



  • Support the existing customer install base by creating subscription modification orders as needed.
  • Create vendor registrations and deals to assist the sales cycle for Enterprise Agreements.
  • Model subscription changes to help prepare for True Forwards and customer expectations.
  • Remain current on all Cisco licensing and process changes related to software subscriptions and enterprise agreements.
  • Keeps management informed by submitting activity and results reports, such as weekly status, and monthly and annual territory analyses.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Reviews existing subscription base to plan and maintain proper renewals and sales opportunities for existing subscriptions.
  • Complete subscription and EA renewals for agreements within a threshold.
  • Complete documentation tasks for acquiring customer letters as well as end user information forms.
  • Assist business development managers with tasks to support the EA sales cycle.
  • Create routine reporting deliverables for both Presidio and Cisco tracking.


Required Skills and Professional Experience:



  • Knowledge of Cisco Software Licensing and Features for the following Software Enterprise Agreements:

    • Collaboration Licensing Agreements
    • Security Enterprise Agreements
    • Digital Infrastructure Licensing including Switching, Routing, and Wireless
    • Data Center and Virtualization Software Agreements
    • An existing product knowledge and the desire to learn about new solutions
    • Proven history in customer service satisfaction and sales achievements
    • Ability to meet and exceed goals and targets
    • Display excellent communication skills and unrivaled drive for task and goal-oriented initiatives
    • Bachelor's degree in technology or business preferred, or related work or military experience
    • 3-5+ years of Software, Licensing, or Services sales experience




    Your future at Presidio
    JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise inAI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.
    Here,your impact is real.Whether you're harnessing the power ofGenerative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future.

    Ready to innovate? Let's redefine what's next-together.

    About Presidio
    Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

    At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com

    *****

    Applications will be accepted on a rolling basis.

    Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.

    To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

    If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.

    Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com.

    Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.
    For further information, please review the Know Your Rights notice from the Department of Labor.
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