Patient Access Representative

The Mission of the Division of Infectious Diseases at East Carolina University is to EDUCATE through outreach, innovation and excellence; SERVE the people of eastern North Carolina through the practice of knowledgeable, compassionate patient care; and conduct quality RESEARCH for the advancement of medical knowledge. The Division of Infectious Diseases and International Travel Health is dedicated to the treatment of people living with many different infections in eastern North Carolina. Our clinic is proud to provide a variety of services to our clients:

* Laboratory services

* Consultative care for a wide array of infectious diseases

* Ryan White ambulatory care and supportive services

* Support groups

* Access to research studies and clinical trials

Our physicians and physician extenders currently provide care for more than 1500 patients in our clinic in Greenville as well as for another 300 patients in clinics in surrounding counties, one of the largest HIV clinics in the southeast. Faculty members are currently collecting data to address the issue of the disproportionate infection rate of HIV in African Americans. The division is involved in many clinical trials involving HIV therapies. These trials provide needed drugs to persons who may otherwise not be able to receive treatment.

Education is an integral component of our division. The division is involved with the education of medical students at The Brody School of Medicine as well as with residents at ECU Health Medical Center. Faculty members and staff within the division are providing education regarding HIV infection to high-risk groups in the community. Finally, the division has had an infectious diseases (ID) fellowship program since 2002. We have also recently created a combined fellowship training program in ID and Critical Care Medicine. We feel that the training of future infectious diseases clinicians is critical in our fight against the many infections that threaten our population today and in the years to come.

Registration and after-Visit, greet patients that need to check-in for their appointment, interview patients to collect accurate and complete demographic and insurance information, register patients and ensure all required patient authorizations/approvals, maintain and generate appropriate forms for patient visits, perform other administrative duties as required.

CLINICAL SUPPORT POSITION - NOT SUBJECT TO STATE HUMAN RESOURCES ACT

The ECU Brody School of Medicine is affiliated with ECU Health Medical Center. ECU Health Medical Center is the flagship hospital for ECU Health and serves as the teaching hospital for the Brody School of Medicine at East Carolina University.

Employment in this position provides eligibility to participate in the UNC Optional Retirement Program ( ORP) which offers matching employer contributions and employee control of investment choices, along with eligibility to participate in various Voluntary Supplemental Retirement Plans (401k, 403b, 457). This position is not eligible to participate in the NC Teachers' and State Employees' Retirement System ( TSERS). Additionally, this position offers multiple voluntary options for Medical, Dental, Vision, and Life Insurance as well as various supplemental plans including Critical Illness, Flexible Spending Accounts, Cancer, and Disability

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

None

Experience in healthcare in an academic setting or experience in a Patient Access or related healthcare division.

None

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.