Revenue Generation Internship - Development & Ticketing

University of North Carolina Charlotte

United States, North Carolina, Charlotte

Apr 30, 2025

Please see Special Instructions for more details.

*Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker's Compensation provisions.

However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions, or designated as variable hour worker - i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan, and will be notified of instructions.

*Special Notes Regarding Eligibility for the High Deductible Health Plan

Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance

https://hr.charlotte.edu/benefits/benefit-plans/health-insurance

Position Information

General Information

Position Number	STMP15
Working Title	Revenue Generation Internship - Development & Ticketing
Division	Athletics
Department	Athletics (Adm)
Work Unit	Athletics Admin/Support
Work Location	Barnhardt Student Activity Center
Vacancy Open To	All Candidates
Position Designation	Non-Student Temporary
Employment Type
Hours per week	40
Work Schedule	Monday - Friday, with nights and weekends according to event schedules
Pay Rate	$12/hour
Minimum Experience/Education	Bachelor's degree
Departmental Preferred Experience, Skills, Training/Education:	Proficient computer skills including Excel, Word, and Adobe Creative Cloud. Ability to interact and communicate clearly with donors and constituents. Ability to lift and move objects and equipment up to 20 lbs. Excellent time management skills are necessary to work in a fast-paced environment. Willingness to work nights, weekends, and holidays as necessary. Valid US driver's license required.
Duties and Responsibilities	Serve as primary first contact for current and prospective 49er Club members via phone and email communication. Carry a small portfolio of transactional annual giving donors with the goal to develop relationships and move them through the donor pipeline. Actively participate in the identification and research of prospective donors. Assist with stewardship fulfillment for annual fund and Shareholders Society benefits. Assist with Athletic Foundation special events, donor hospitality and game day operations. Create and maintain requested reports and inventory of supplies. Provide innovative ideas to increase brand recognition, membership numbers and overall giving. Assist donors with the purchase and allocation of tickets and parking for football, basketball, and baseball. Represent Charlotte Athletics at sponsored events and community engagement opportunities. Work with the Athletic Ticket Office on season ticket renewals, single game sales and periodic game day ticket operations at various hosted events. Use of the Paciolan system and related CRM for customer order entry, payment processing, and fulfillment. Required training in Payment Card Industry (PCI) standards, security awareness, and other University policies. NCAA policy compliance. Provide high levels of customer service. Additional duties as assigned to support the Athletic Foundation and Athletic Ticket Office.
Other Work/Responsibilities	Additional duties as assigned
Necessary Licenses or Certifications
Proposed Hire Date	07/28/2025
Contact Information
Expected Length of Assignment	11 Months
Posting Open Date	04/30/2025
Posting Close Date	06/30/2025
Special Notes to Applicants	Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker's Compensation provisions. However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions, or designated as variable hour worker - i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan, and will be notified of instructions. Special Notes Regarding Eligibility for the High Deductible Health Plan Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance https://hr.charlotte.edu/benefits/benefit-plans/health-insurance

Posting Specific Questions

Required fields are indicated with an asterisk (*).

*
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?

(Open Ended Question)

Applicant Documents

Required Documents

Contact Information for References
Resume / Curriculum Vitae
Cover Letter / Letter of Interest

Optional Documents