Technical Services Director

Responsible for general oversight and direction of quality control methods and processes across the organization, including developing a corporate quality plan and systems that ensure customer and client satisfaction through product and process performance.

• Develop and implement quality initiatives to support continuous improvement, building a Culture of Quality
• Act as a subject matter expert regarding quality control specifications and principles in the laboratory and field
• Provide mentoring, coaching, training, and support for the development of the Technical Services team, Laboratory, and the Construction group within the organization
• Ensure all technical services operations and activities are conducted in conformance with company policies, regulatory agency guidance, and compliance standards
• Collaborate with cross-functional/regional teams to establish and maintain quality and reliability standards based on product, engineering, and customer requirements; develop and implement measures to improve methods that support safety, service, quality, and performance
• Establish organizational priorities in support of operations, cost control, and waste reduction, including effective utilization of resources related to the quality control function
• Coordinate the use of external laboratories and third parties involved in testing and quality control compliance
• Collect, analyze, and present data regarding product, material, and process quality to management teams; identify trends, and recommend solutions

• Act as a liaison with federal, state, and local agencies on behalf of the company for matters related to quality
• Engage in project work and special assignments in support of organizational goals and initiatives
• Develop a Technical Services career path and milestones for employees to continue developing
• Work with COLAS National Technical Services Team to develop a Culture of Quality through employee development, training, and monitoring metrics
• Ensure that the Technical Services Team maintains all the necessary training certifications and the permits to satisfy State, Local, and Federal testing requirements, including nuclear material
• Basic understanding of aggregates, hot mix, ready-mix, and asphalt liquid operations
• Support, promote, and practice the Company's core values, vision, and mission; follow code of ethics, workplace conduct, safety, and other established policies
• Perform other duties as assigned

• 8+ years of technical quality control experience and/or equivalent combination of training and experience required
• 5+ years of demonstrated ability in quality control testing of aggregates and asphalt preferred
• 3+ years of experience leading and developing people
• Solid business and financial foresight
• Self-directed and highly motivated, requiring minimal direct guidance
• Ability to effectively lead and manage change, and collaborate with others at all levels within the organization
• Ability to collect and analyze information and recommend solutions for improvement
• Expert knowledge of applicable material testing standards and specifications governed by federal, state, and local testing agencies, including, but not limited to, DOT, ASTM, and AASHTO standards
• Demonstrated understanding of construction processes and asphalt materials production
• Computer skills using a range of programs and applications, including MS Office Products (Excel, Word, Outlook, Teams), database/spreadsheet programs, and mobile apps
• Ability to present and train to groups of employees

• Bachelor's degree in relevant field (quality management, engineering, business, etc.) and/or equivalent combination of education and experience preferred
• ACI and DOT testing certifications; advanced certifications preferred
• Knowledge of AASHTO, FAA, FHWA, and ASTM testing methods
• Valid driver's license and ability to maintain a clean driving record required

• Competitive compensationplus discretionary annual bonus
• Work-Life balance - 20 days PTO, 11 paid holidays annually and various leave work early days
• Competitive benefits including medical, dental, and vision with affordable employee share of premiums, and company provided disability and life insurance
• 401K with 4% employer matching and special 2% company contributions