Parking Enforcement Officer
Please see Special Instructions for more details.
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with the finalist.
- Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
- Do not write 'see resume' on your application when completing the job duties section.
- UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Position Information
General Information
Vacancy Open to |
All Candidates |
Employment Type |
Permanent - Full-time |
If time-limited, note appointment end date |
|
Hours per week |
40 |
Months per year |
12 |
Position Number |
010289 |
NC Salary Grade Equivalency |
GN06 |
Classification Title |
Administrative Support Specialist - Journey |
Working Title |
Parking Enforcement Officer |
Salary Range |
$35,608 - $43,713 |
Anticipate Hiring Range |
$35,608 - $43,713 |
FLSA Status |
Non Exempt |
Division |
Business Affairs |
Department |
Business Services (Adm) |
Work Unit |
Parking & Transportation Services |
Work Schedule |
7:00 am - 4:00 pm, Monday - Friday with additional hours and weekends as needed, which will require mandatory overtime. |
Primary Purpose of Position |
Enforce parking policies and regulations on campus while acting as parking ambassador to the university community, answering general questions, providing directions and representing the department and University in a professional manner. |
Minimum Education/Experience |
Required Minimum Qualifications:
Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.
University Preferred Qualifications:
Graduation from high school and demonstrated knowledge, skills, and abilities gained through three years of specialized office experience or an equivalent combination of education and experience. |
Essential Job Duties |
Patrolling all campus parking areas by vehicle and on foot. Checking vehicles for appropriate parking authorizations using authorized equipment including license plate recognition (
LPR) system and handheld devices. Act as a campus ambassador, providing general campus information and directions to the campus community. Assist in the deployment and retrieval of parking/traffic control devices, such as cones, barricades and signs for reserved space requests and special events. |
Other Work Responsibilities |
- Ability to properly operate task-specific equipment such as:
- Handhelds, Samsung Devices and Tablets
- Mobile payment enforcement interface
- Meter equipment
- Parking access and revenue control equipment
- two-way radios
- Motorized vehicles
- Issuing citations for vehicles in violation of established parking regulations.
- Applying and removing vehicle immobilization devices or coordinating the towing of vehicles as instructed by a supervisor.
- Completing all necessary paperwork related to vehicle immobilization and towing.
- Assisting with pedestrian and vehicular traffic direction in parking lots & facilities.
- Working special events as needed, scanning / screening parking passes, and collecting event parking revenue in the lanes.
- Performs routine parking space audits both manually and through LPR system. Perform routine audits of parking-related signage in lots and facilities.
- Assists in training new, temporary and student PEOs as needed.
- Wash and clean interior and exterior of PEO vehicles, maintaining a clean and professional looking vehicle at all times.
- Accurately completing vehicle pre-trip inspection forms in a timely manner.
|
Departmental Preferred Experience, Skills, Training/Education |
- Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.
- Experience working in a campus environment preferred.
- Experience with two way radios and use of 10 codes.
- 1 year experience with AIMS enforcement and Genetec Patroller LPR (License Plate Recognition) parking systems preferred.
- 1 year experience with hand-held computer devices or ticket writing equipment preferred.
- Traffic control experience preferred.
- Experience and ability to work with limited supervision.
- MS Office Suite (Word & Excel), Google Docs/Sheets and Gmail; Intermediate skills preferred.
- Proficient in using a computer with ability to learn industry-specific software; accurate computerized data entry is necessary for position.
- Ability to work weekend and outdoors in all weather conditions and temperatures.
- Ability to be on your feet for extended periods of time.
- Possess strong customer service skills, with experience working under pressure and remaining calm.
- Possess excellent communication skills - must be able to effectively and concisely communicate both verbal and written.
- Possess a strong attention to detail.
|
Necessary Licenses or Certifications |
- Valid Drivers License needs for position.
|
Work Location |
Parking & Transportation Services |
Posting date |
05/06/2025 |
Closing date |
05/20/2025 |
Proposed Hire Date |
06/02/2025 |
Contact Information |
|
Special Notes to Applicants |
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with the finalist.
- Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
- Do not write 'see resume' on your application when completing the job duties section.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
|
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- *
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting? (Open Ended Question)
- *
Do you have a valid driver's license?
- *
Do you have experience with two way radios and use of 10 codes?
- Yes -both two way radios and use of 10 codes
- Two way radios only
- Knowledge of with no direct experience
- None
- *
Do you have experience with AIMS enforcement and Genetec Patroller LPR (License Plate Recognition) parking systems?
- Yes
- No
- Knowledge of but have experience with other related systems
- *
Do you have experience with hand-held computer devices and/or ticket writing equipment?
- Yes - Hand-held computer devices and ticket writing equipment
- Hand-held computer devices only
- Ticket writing equipment only
- Knowledge of with no direct experience
- None
- *
Do you have professional experience in traffic control? If so, please explain your experience. (Open Ended Question)
- *
This position requires weekends as well as outdoor work in all weather conditions and temperatures. Are you available to work with the requirements of the position?
Applicant Documents
Required Documents
- Resume / Curriculum Vitae
- Cover Letter / Letter of Interest
- Contact Information for References
Optional Documents
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