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Assistant Director Academic Support Services - ISSS

Florida International University - Board of Trustees
United States, Florida, Miami
May 07, 2025
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Job Opening ID
534838
Location
Modesto A. Maidique Campus
Full/Part Time
Full-Time
Review Date
05/14/2025
Regular/Temporary
Regular
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About FIU

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Job Summary

Supports international student engagement at the university by developing and implementing international student activities, programming, and events. Advises students on matters pertaining to intercultural adjustment and social, cultural, financial and personal. Manages departmental social media and serves as an Alternate Responsible Officer (ARO) for the J-1 Exchange Visitor Program.

  • Responsible for international student programs and activities for F-1 and J-1 students and scholars, including International Education Week, workshops, welcome events, coffee hours, graduation ceremonies, and more,
  • Assists with planning and implementation of the International Student Orientation each term, including presenting orientation sessions and activities.
  • Coordinates the peer mentor program including recruitment, training, and supervision of students participating in the program.
  • Coordinates student recruitment and FIU participation in Florida International Leadership Conference.
  • Serves as liaison for student engagement with Campus Life and student groups, including International Student Union, SGA.
  • Supervises Graduate Assistants and oversees G.A. hiring processes.
  • Manages International Student and Scholar Services (ISSS) social media.
  • Monitors ISSS website and coordinates information updates as needed
  • Delivers presentations to faculty, staff, and student groups. Serves on committees as needed.
  • Serves as an Alternate Responsible Officer for the Department of State and as backup to the Associate Director on immigration compliance for J-1 students and scholars.
  • Keeps abreast of changing regulations, laws, and world conditions which affect international students and scholars.
  • Maintains confidentiality of student records in accordance with University, State and Federal regulations.
Minimum Qualifications

Bachelor's degree and four (4) years of appropriate experience, or Master's degree and two (2) years of experience.

Departmental Requirements

Must be a lawful permanent resident or citizen of the United States as required by the Department of Homeland Security for designation as an Alternate Responsible Officer.

Desired Qualifications

  • Experience with programming and student engagement activities.
  • Experience working with international students or cross-cultural experience preferred.
Job Category

Administrative

Advertised Salary

$65,475 - $68,000
Work Schedule

  • Begin time: 8:30 AM
  • End time: 5:00 PM
Pre-Employment Requirements

Expanded Background Check

How To Apply

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

How To Apply

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Disclosures

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding nondiscrimination, contact FIU's Office of Civil Rights Compliance and Accessibility at 305.348.2785 or email ocrca@fiu.edu.

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