Sr Service Rep - Russellville, AR
 Lincare Holdings | |
company vehicle
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 United States, Arkansas, Russellville | |
 May 08, 2025 | |
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This employee performs equipment setups, specifically concentrators and durable medical equipment, in a professional, safe, and timely manner. This equipment is placed in apartments, private homes, clinics, hospitals, nursing homes, and other areas where people with respiratory problems are treated.
JOB FUNCTIONS * Completes equipment orientation checklists for new equipment and other necessary paperwork as required for new patient setup * Instructs patient in the safe and proper use of equipment * Makes oxygen deliveries (cylinder and concentrator) and equipment checks on a daily route as determined by patient base and Lincare routing system * Deliveries may include refilling reservoirs with liquid oxygen from a van mounted tank * Performs minor equipment repairs and preventative maintenance on equipment both in the home and at the center * For equipment repairs requiring other than minor repair work equipment is to be packaged for shipment to the manufacturer or their designee * Responsible for equipment maintenance per schedule recommended by the manufacturer * Maintains company vehicle in clean and orderly manner * Makes daily inspections and complete proper paperwork * Maintains established preventative maintenance schedule * Cleans rental equipment when returned to the center, in accordance with Lincare policies and procedures * Maintains cleanliness and organization of warehouse/storage area * Follows FDA guidelines pertaining to cylinder tracking and oxygen analyzer testing * Follows Lincare policies as indicated in the operations manual and training manuals, including those found in the Safety & Regulatory manual regarding General Safety, OSHA (includes the proper use of Personal Protective Equipment), DOT (includes adherence to the Vehicle Safety Disciplinary Policy), FDA, and Emergency Planning * Works as on-call service representative evenings and weekends on an as scheduled basis * Frequency is determined by the center size and the number of employees available to share in the responsibility * Must respond in a timely manner and record information on Service Call Report * May serve as a backup to other employees for vacation, illness, and other periods of absenteeism * Acts as group leader for service representatives * Oversees warehouse operations * Overtime may be required * Direct the work of one or more service representatives giving them routing instructions and daily work assignments * Maintain center inventory and provide purchase requisition to center manager to order new stock as needed to maintain inventory levels as required | |