TM Product Manager

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We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.

Job Description:

Office Location:

Abilene, Texas, United States

POSITION SUMMARY:

Responsible for coordinating and managing the development and maintenance of specific Treasury Management products. This includes end user support, systems administration, report development, testing, documentation, upgrade coordination, special projects, and strategic planning related to department products.

ESSENTIAL FUNCTIONS:

• Serves as systems administrator for various product applications in Treasury Management (e.g., Business Online Banking, Bill Pay, ACH Origination, and online Wire Origination). Responsible for all security changes and additions to such products. Coordinates with internal departments and external vendors as necessary to maintain assigned products.
• Supervises/performs application maintenance, research, and testing.
• Provides product support and works with FTS on all Jack Henry and other integrated system upgrades.
• Coordinates between Treasury Management LOB Manager and FTS on all Treasury Management system related projects.
• Serves as Disaster Recovery coordinator for Treasury Management.
• Oversees the planning, development and implementation of assigned Treasury Management product/systems and their various components; coordinates with FTS and tests the upgrading of all systems.
• Provides complex technical support for assigned Treasury Management products/systems as relates to external customers, internal customers, and other Treasury Management staff.
• Provides the primary Line of Business interface with software vendors for the installation of their products and resolutions of subsequent difficulties resulting from the software installation.
• Evaluates and makes appropriate recommendations to Treasury Management Supervisors/Managers in a way that ensures efficient, timely and reliable job and system performance.
• Coordinates training of personnel with the Implementation, Training, and Support Manager in the use of new software and hardware products as assigned products.
• Responsible for the supervision of assigned staff and exercises the usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, and terminations.
• Responsible for the completion of all compliance training related to the position.

• Must understand all applicable laws and regulations that apply to the position and complies with the requirements.

• Performs all other duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor's Degree required; Advanced degree is preferred.
• Additional equivalent related banking experience (7 to 10 years) may substitute for educational requirement.
• At least five years' experience in banking and three years in Treasury Management is strongly preferred.
• Power BI, Tableau, MySQL, and other programming skills and experience strongly preferred.
• Knowledge of PC and server-based Treasury systems.
• Strong PC skills--Microsoft Word, Excel and PowerPoint essential.
• Analytical and problem-solving skills with attention to detail.
• Ability to meet deadlines.
• Ability to handle multiple tasks in a fast-paced environment.
• Ability and willingness to quickly learn new applications and adapt to a changing environment.
• Strong communication skills (written and verbal) and resourcefulness.
• Intrinsically motivated and task oriented in a team environment.
• Strong customer support skills; End user empathetic and driven.

EDUCATION:

• Bachelor's Degree required; Advanced degree is preferred.
• Additional equivalent related banking experience may substitute for educational requirement.

TRAVEL REQUIREMENTS:

• Ability to travel to all locations as well as ability to travel overnight, as needed for meetings, projects, training, seminars, etc.
  

PREFFERED JOB/SKILL LEVEL:

• CTP (Certified Treasury Professional) and/or AAP (Accredited ACH Professional) is preferred.

The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)