HR Service Representative - Human Resources

JOB TITLE: HR Service Representative

DEPT: Human Resources

LOCATION: Maury Regional Medical Center- Columbia, TN

SHIFT: TEMP with Benefits Monday-Friday 8a - 4:30p

MAURY REGIONAL HEALTH:

At Maury Regional Health, patients are at the heart of everything we do. We're committed to clinical excellence and compassionate care, offering exceptional service. As a top-rated organization, we foster an inclusive, collaborative work environment where innovation and patient care lead the way.

JOB SUMMARY:

The HR Service Representative provides centralized human resources services spanning benefits, employee relations, talent acquisition, compensation, and other transactions. You will be a key point of contact for basic to moderately complex day-to-day responses to employees' needs, ensuring efficiency of service center operations, technology and transaction processes. It is the primary point of contact to triage and resolve employee inquiries and concerns. The HR Service Representative may escalate questions and / or concerns to Subject Matter Experts (SME) if unable to resolve. Other daily tasks include generation of solutions for online knowledge base and establish standards and procedures for handling employee questions, transactions and administration of human resource programs. In addition to technical experience, the HR Service Representative must have good communication, interpersonal, and organizational skills, and be self-motivated, detail-oriented and well organized.

JOB REQUIREMENTS:

Associate's Required

1 Year Human Resources Experience Required

Bachelor's Preferred

Call Center experience Preferred

WHY MAURY:

* 2024 Best Place to Work & 2024 Best Place for Working Parents

* Medical, Dental, Vision, Retirement Plans & PTO

* Educational Assistance, Tuition Reimbursement & Career Advancement Navigation

* Employee Discounts

* Childcare Services - Hospitots

* Adoption Assistance

For more information: About Maury Regional Health

MISSION, VISION & VALUES:

MISSION: Clinical excellence. Compassionate care. Every patient. Every day.

VISION: To be the trusted choice for health and wellness in southern Middle Tennessee by delivering a safe, seamless and patient-centered experience.

VALUES:

W - Wholeness: Wellness-centered care of mind, body & spirit for our patients & health care team.
E - Empathy: Understanding the feelings of others as we walk with them on their path to wellness.

C - Community: Creating relationships, connections & trust.
A - Advocacy: Defending the rights of all to be heard.
R - Respect: Treating everyone with dignity & respect.
E - Equity: Providing each individual a fair opportunity to achieve their full potential.

STRATEGIC ANCHORS:

* Quality patient care

* Highly effective teams

* Stewardship of resources

* Innovative culture

Maury Regional Health is committed to the principles of Equal Employment Opportunity in all aspects of the employer/employee relationship. Maury Regional Health grants equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origins (including ancestry), genetic information, disability, age, military/national guard/veteran status, sexual orientation, gender identity, or gender expression, or other status protected by state or federal law. Statements made by applicants for employment on this application form will be checked for accuracy. Maury Regional Health campuses are tobacco-free. All tobacco use is prohibited.