Quality & Regulatory Specialist (Hybrid-IN)

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.

• Everyone is focused on serving the customer and we do that by collaborating and supporting each other
• Associates look forward to coming to work each day
• Every associate matters and makes a difference

It is truly a culture like no other - We hope you will join our team! Find out more about our company and culture here.

The Quality & Regulatory Specialist is responsible for providing guidance and support to the TRIMEDX Field Operations team to assure that they maintain a robust, standardized, and effective Quality Management System which complies with applicable regulatory and quality standards. The Quality and Regulatory Compliance Program includes but is not limited to quality internal audits and regulatory survey support, risk analysis, monitoring and tracking of CAPA findings, as well as adherence to company policies and procedures to ensure patient safety. The ability of the business to meet its objectives and to remain compliant depends on the output and reliability of the day-to-day operation of Quality and Regulatory Compliance.

Location: Indianapolis, Indiana; we are seeking candidates who currently reside in the central Indiana region; candidates must reside within a 70 mile range of Indianapolis. Our Central (Corporate) Office is located on the northwest side of Indianapolis. Position is a hybrid (a mix of remote & in-office, as well as travel). Hybrid schedule will be approximately 1-4 days in the office per month (and/or as necessary), the remainder remote & work travel.

Responsibilities

Regulation Research and Education Support

* Manage, monitor and update TRIMEDX standardized Medical Equipment Management Plan (MEMP), as well as track Clinical Engineering site submission of MEMP and Annual Assessment

* Provide compliance training support for new and existing site managers and technicians

* Provide support and updates for Quality, Regulatory and Accreditation Agency changes pertaining to TRIMEDX services:

o ISO 13485 standards

o Federal (FDA, CLIA, CMS), State (s) Department of Health and Human Services

Accreditations:

• Hospitals (TJC, HFAP, DNV)
• Ambulatory Surgery Centers (AAAHC, AAAASF, TJC)
• Modality (Laboratory - CAP, AABB; Imaging - ACR, NRC)
• Calibration (NIST, ACLASS, A2LA)
• Safety (Radiation, Laser, NIST, ANSI, NFPA, OSHA, Life Safety)
• All other regulations and standards as applicable

* Provide support to Quality & Regulatory Compliance program to ensure Field Operations sites are compliant with quality standards and regulatory requirements

Compliance Program Support

* Provide support and guidance for the QMS documentation

* Monitor, analyze and generate Alerts and Recalls pertaining to medical devices within the TRIMEDX computerized maintenance management system (CMMS)

* Review, monitor and communicate monthly PM variances to the field

* Assist with managing, monitoring and follow up of potential patient/medical device incident program (Safe Medical Device Act)

* Assist with providing best practices for TRIMEDX Operational processes in effort to mitigate risk

* Support and assist with Alternative Equipment Maintenance Program (AEM)

Audit and CAPA Support

* Support and assist with Field Operations Internal audits to mitigate risk to patient safety (train and develop to be a lead auditor)

* Support and ensure adherence to TRIMEDX Policies and Procedures

* Monitor and support Field Operations Site performance of repairs, PM, and management of alerts and recalls, to maintain compliance and patient safety

* Creation, monitoring and managing CAPAs, resulting from audit findings

* Provide support to standards and metrics that drive operations performance

Operations Support

* Provide telephone/remote support to Field Operations team

* Partner with TRIMEDX Field Operations teams to onboard and new and existing customers by:

* Resolution of unmatched devices

* Provide Quality & Regulatory Compliance, support, and documentation

* Report PM frequency variance for like and kind MMD

* Provide support for PM load balancing and PM schedule adjustments

* Support and resolve Quality and Regulatory Compliance ServiceNow Tickets

* Ability to travel when required - 30%

* All other duties as assigned.

Skills and Experience

• Minimum of 1- 3 years of experience required in clinical engineering, healthcare quality, compliance, risk, or medical device industry
• Basic knowledge and experience interpreting Clinical Engineering or Healthcare regulations and standards
• Working knowledge of policy and procedure management and best practices
• Basic database entry skills
• Ability to participate in multiple projects in a team environment
• Proven analytical and problem-solving skills to diagnose and resolve issues
• Basic knowledge of Microsoft Office applications required
• Organization and time management skills
• Strong written, verbal, and presentational communication skills
• Basic to intermediate Excel skills; with ability for data reporting and analysis
• Conflict management skills

Education and Qualifications

Bachelor's degree or equivalent experience in a related healthcare field, applied science or clinical engineering required. (Associates degree considered in combination with direct experience requirement)

#LI-Hybrid

At TRIMEDX, we support and protect a culture where diversity, equity and inclusion are the foundation. We know it is our uniqueness and experiences that make a difference, drive innovation and create shared success. We create an inclusive workplace by actively seeking diversity, creating inclusion and driving equity and engagement.

We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.

Visit our website to view our full Diversity, Equity and Inclusion statement, along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.

TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.

Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.