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Director of Business Services

Appalachian State University
$65,444-68,888
United States, North Carolina, Boone
287 Rivers Street (Show on map)
May 09, 2025
Position Summary Information


Classification Title University Program Specialist
Working Title Director of Business Services
Location Boone, NC
Job Category 2
Position Number 021561
Not Eligible for Visa Sponsorship
VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S
Department Office of Arts Engagement - 540400
Minimum Qualifications
Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
License/Certification Required
Essential Job Functions
The Director of Business Services for the Office of Arts Engagement reports to the Executive Director of Arts Engagement and Cultural Resources and is responsible for financial oversight, personnel management, program development and operations. The person in this position performs a wide variety of administrative tasks, and oversees two employees in the business area.

Primary responsibilities include:

  • Manages and ensures accounting policies and practices of the organization are followed in accordance with university policy and generally accepted accounting practices.
  • Manages the financial record keeping, reporting, and other accounting functions for the Office of Arts Engagement and Cultural Resources (Schaefer Center for the Performing Arts, Turchin Center for the Visual Arts, An Appalachian Summer, APPlause! K-12 series).
  • Summarizes and forecasts business activity and financial performance in areas of income, expenses, and earnings based on past, present, and expected outcomes.
  • Leads the development and monitoring of budgets; aid departments in developing their budgets as needed; develops the unit's overall administrative budget from individual department budgets; monitors budget versus actual as part of monthly reporting. Provides overall guidance to all departments within Arts Engagement on financial issues related to budgeting, projections, cashflow, and accounting implications of operational decisions.
  • Provides timely communication of cash flow issues should they arise. Establishs performance goals and measures to evaluate success of Arts Engagement. Identifies inefficiencies in accounting and administrative procedures, develops and implements solutions.
  • Provides information as needed to University budget offices as required by reporting schedules specific to state, foundation and student fee funds.
  • Oversees the day-to-day operations of accounts payable, accounts receivable, procurement, etc. Provides guidance and direction to staff.
  • Serves as Human Resources Liaison for the Office of Arts Engagement and Cultural Resources.
  • Serves as liaison to other university areas as it relates to facility usage including the Department of Art, Hayes School of Music, and other university users.
  • Assists the Executive Director in formulating and implementing policies and procedures.

Knowledge, Skills, & Abilities Required for this Position

  • Bachelor's degree in business administration, nonprofit management,
  • arts management, or related field
  • 3-5 years of professional-level, administrative experience in a non-profit,
  • academic setting or business
  • Demonstrated track record as a respected leader, effective communicator,
  • and skilled problem-solver in a nonprofit, academic or business setting
  • Extensive knowledge and skills in financial management, budgeting and accounting practices, university processes and procedures, budgeting software, report development and strategic budget planning.
  • Knowledge, experience and skills in personnel management and supervision
  • Demonstrated record of relationship-building with a broad network of
  • external colleagues and organizational supporters
  • Experience and university policies and procedures preferred

Preferred Qualifications

  • Bachelor's degree in business administration, nonprofit management, arts management, or related field.
  • 3-5 years of professional-level, administrative experience in a non-profit, academic setting or business.

Type of Position Permanent Full-Time
Staff/Non-Faculty Staff/Non-Faculty
Appointment Type 1.00
Work Schedule/Hours
This position will primarily be required to work daily Monday through Friday, 8:30 am to 5:00 pm with occasional after-hours and weekend duties related to the extensive arts programming offered for campus and community audiences via both the Schaefer Center for the Performing Arts and the Turchin Center for the Visual Arts.
Number of Hours Per Week 40
Number of Months Per Year 12
Mandatory Staff No
Physical Demands of Position
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Overall Competency Level Advanced
Salary Grade Equivalency GN13
Salary Range
Anticipated Hiring Range $65,444-68,888
Required Functional Competencies to Successfully Perform Job Duties.
Program/Project Administration:
This position must establish budgets for an area with multiple programs, track and manage multiple accounts from multiple funding sources including accounts which are fed by foundation accounts that require adequate cash balances and planning to ensure appropriate transfer of funds to support expenditure accounts.
Professional Knowledge:
This position applies knowledge across a broad spectrum of functions, from financial management to strategic planning operations to personnel management. Detailed knowledge of budgeting and accounting methods and practice, and university procedures and protocols is essential. The position applies knowledge of technology, and financial systems to generate reports for multiple accounts. The person in this position is also highly knowledgeable about the mission and programming of the Arts Engagement series presented by the office, the external relationships that are essential to sustain those programs, and the staffing needs that must be devoted to maintaining the wide array of programming offered by the Arts Engagement area.
Information Analysis/Decision Making:
This position works with multiple staff positions to track area budgets and assure that current spending levels will not result in a deficit. This position creates reports and works with program and project directors to ensure budget adherence.
The person in this position must be able to assist the Arts Engagement area in "thinking outside the box" to develop programs, new strategies for engaging arts supporters, and effectively supporting the diverse group of staff comprising the Arts Engagement area. Additionally, this position plays a critical role in financial planning that assists the office in realizing its dreams. The person in this position must develop plans and proposals that creatively and effectively utilize state funding, student fee funding, annual gifts and endowment funding to meet the challenges for future growth and development.
Pay will be commensurate with applicant competencies, budget, equity and market considerations.


Posting Details Information


Posting Date 05/08/2025
Closing Date 05/22/2025
Competency Level Statement Management will only consider applicants who meet the required competencies.
Special Instructions to Applicants
Please attach the required documents:

  • Cover Letter
  • Resume
  • List a minimum of 3 professional references in the application or attach a List of References with Contact Information

Search Chair Name Elizabeth Auer
Search Chair Email auere@appstate.edu
Applicant Pool Preference External (Post on the Web)
Departmental Information


Quick Link https://appstate.peopleadmin.com/postings/50861
Posting Number 201502881P
Applied = 0

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