Parking Control Officer

VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S

High School diploma or equivalency and demonstrated possession of the competencies necessary to perform the work. Some positions may require valid N.C. driver's license. Note: This is a generalized representation of positions in this class and is not intended to identify essential work functions per ADA. Examples of competencies are primarily those of the majority of positions in this class, but may not be applicable to all positions.

Prefer at least one (1) year of work experience with a parking services operation at a university, municipality, or hospital.

Employee works a rotating night/weekend schedule consisting of 330pm - midnight and 900am - 900pm. Schedules will be adjusted as needed to provide coverage for special events.

Employee must be capable of applying/removing a wheel immobilization device, standing/walking for long periods of time, driving sign posts into the ground and lifting/placing barricades. signs and traffic cones weighing as much as 30 lbs. on a repetitive basis. Employee must also be capable of working outdoors in some very extreme weather conditions for long periods of time.

Communication: Issue parking citations with correct information. Provide clear, precise information in radio communications using 10 codes. Prepare shift and incident reports neatly and correctly. Program is high profile, with frequent contact with donors, trustees, politicians, and other special guests of the university. Consequently, officers must know how to communicate effectively with all constituencies, exhibiting professional conduct at all times. Must provide courteous assistance to all faculty, staff, students and visitors, avoiding confrontational behavior, and remaining composed at all times in stressful situations.

Decision Making: Consequence of error is greatest in making decisions concerning vehicular/pedestrian interactions. Must be able to make accurate decisions promptly. Adverse weather conditions sometimes cause the need for exceptions to standard operating procedures, and officers must decide when to make those exceptions. Ability to work INDEPENDENTLY is a must for this position, as employee will frequently be on the job when no supervisor is on duty.

Security, Patroll, Enforcement: Monitor all campus parking facilities, issuing citations on vehicles not parked in compliance with regulations. Exhibit perseverance and consistency in enforcement duties. Provide lower level personal security for patrons in parking lots, being alert for any problems. Relate to the public with courtesy at all times. Be alert and perform duties in a manner that promotes personal safety, and the safety of coworkers. Provide traffic direction as needed within the campus parking areas for athletic events, cultural events, construction projects, etc... Remain alert and professional at all times, in order to lessen the chance of vehicular and pedestrian accidents. Also patrol parking areas to document the condition of overhead lighting, and pavement conditions, providing timely reports to management of needed maintenance and improvements. Also patrol the Rivers Street Parking Deck in order to remove surface debris, as well as check for other problems such as graffiti and malfunctioning elevators/stairwell doors.

Please list a minimum of 3 professional references on the application.