Commercial Product Manager IV

First Citizens and Silicon Valley Bank are the most sought-after financial partner in the global innovation economy. We bring together entrepreneurs, investors, ventures capitalists, and private equity firms to move their bold ideas forward, fast.Our clients define what comes next.

In the past 35 years, we have accumulated more experience with start-ups and high-growth tech than any other company in the world. In fact, majority of the most compelling Fintech disruptors bank with us. Our clients include: Beyond Meat, Shopify, HelloFresh, Cloudera, and Andreessen Horowitz, just to name a few. We help our clients grow, too. More than half of the innovation companiesthat completed an IPO in the last two years were our clients.

Our accomplishments serve as motivation to continue pushing ourselves and we are committed to delivering user-centered, high-impact solutions to our clients. We are looking for creative thinkers who want to challenge the status quo and create a truly seamless digital banking experience on a global scale.

About the Role:

This role represents the lifeblood for growth for SVB and differentiating our digital capabilities from our competition. This role is responsible for driving a significant aspect of our digital transformation strategy. The ideal candidate will:

Demonstrate prior experience in developing seamless end-to-end digital lending experiences: Consumer like digital application with rules & decision engines for underwriting, identity/fraud checks, integrations, and operational workflow from application to booking

Possess a strong product management background, be steeped in Design Thinking, Lean UX, agile delivery methodologies, and have a data-driven approach to decision making.

Strong working experience with design-thinking best practices to deliver industry-defining digital products and experiences

Demonstrate an ability to collaborate with developers and data engineers to define the technology infrastructure and data architecture necessary to optimize straight through processing while managing credit risk.

Once Here You Will:

• Be a strategist. Develop and translate our high-level strategic vision into product roadmaps.
• Be the voice of the user. Understand user needs, identify the problem and market opportunity, ideate solutions, prototype, and validate hypotheses.
• Be a do-er. Harness the power of a cross-functional team to take a product from concept to launch. From creating your product backlog and grooming features, to hardening code and shipping product, you will be empowered to define the future of your product.
• Be a value catalyst. Leverage data to unlock new experiences and new features that deliver the full potential of SVB to our clients.
• Be an agent of change. Explore new approaches, methodologies, and technologies in an ever evolving and changing world.
• Be passionate. Evangelize your products to internal stakeholders and clients.

Basic Qualifications:

Bachelor's Degree and 4 years of experience in engineering, or quantitative major that requires structured problem solving OR High School Diploma or GED and 8 years of experience in engineering, or quantitative major that requires structured problem solving

Preferred Qualifications:

• 7+ years of Product Management experience in Banking/Financial Services with a focus on lending
• 3+ years direct knowledge and experience with digital lending
• Proven ability to lead, build relationships, and work effectively in cross-functional teams
• Strong analytical and strategic thinking with ability to effectively communicate complex concepts
• Strong understanding and working experience with design-thinking best practices to deliver industry-defining digital products and experiences
• Strong knowledge of Agile routines and proven ability to lead in an Agile working environment

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.