Strategic Events Manager

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
• Better together:We check our egos at the door. We work together, so we win together.

Press Ganey is seeking an Events Manager to join our Strategic Event team. The Events Manager executes Press Ganey's participation in third-party industry conferences, meetings, conferences, and events. The Events Manager will be responsible for building and maintaining project plans, managing exhibit booth creation, events reporting and analysis, and communicating critical program updates across teams. Personal attributes required for this role include effective communication, creative problem-solving, attention to detail, high accountability, executive presence, and a customer-focused mentality. The Press Ganey Forsta strategic events team is responsible for driving brand awareness and loyalty, promoting products and solutions, and measuring event ROI.

Duties & Responsibilities:

• Support planning and execution of all Press Ganey events, including third party industry conferences, corporate meetings, conferences, and client-facing events. This includes development of project tasks/timelines according to process, event marketing websites and communications, and internal briefing materials.
• Execute on event plans and provide post-event debriefs
• Utilize Salesforce to track event attendee activity and report on ROI according to company processes
• Coordinate key logistics for in-person client facing events, including but not limited to staffing, food & beverage, room blocks, travel, signage, registration, and speaker management
• Conduct regular event reporting and analysis specific to identify registration trends, assess attendee engagement, and monitor overall event performance
• Manage external vendor partners to ensure projects are completed on time and within stated budgets
• Other duties assigned

Qualifications:

• Ability to successfully navigate a multi-matrix organization with efficiency and proficiency
• 3+ years of event management experience
• Excellent project, organizational, and time management skills
• Ability to work on deliverables with tight timelines and to handle the need to pivot with professional poise
• Creative, innovative, and quick thinker who understands marketing objectives and concepts.
• Ability to execute multi-faceted strategic event plans with overlapping timelines that reflect innovative concepts and content
• Exceptional oral and written communications skills.
• Experience with online registration systems (CVENT, Aventri), project management platforms, (Asana, Monday.com, WorkFront), Salesforce, Microsoft OneDrive/ SharePoint preferred
• Bachelor's degree in marketing, communications, or related field of study
• Candidate will be willing to travel approximately 40%
• The role will be based at our hub location in Chicago, IL. To work #bettertogether, we operate with a hybrid working model and we gather in our office locations three days a week (Tuesday, Wednesday, & Thursday). For the remaining days, we work from home. Adjustments to this schedule will occur when traveling.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $70,000 - $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:https://www.pressganey.com/legal-privacy/