Gould Center - Program Director

Education
Bachelor's Degree Related Field of Study required and Master's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
Yes

Experience
Program management experience 8-10+ years required and Team leadership experience 1-2 years required

Knowledge, Skills and Abilities
- Proven leadership and management skills, with a track record of successful program development and implementation.
- Strong understanding of healthcare regulations, accreditation standards, and quality improvement initiatives.
- Excellent interpersonal and communication skills with the ability to connect with a broad spectrum of patient populations.
- Strategic thinking and problem-solving abilities.

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Programmatic Strategy & Partnerships (45%):

• Strategic Planning and Execution: Partners with faculty leaders to identify, set, and achieve specific goals through various efforts, developing and implementing strategic plans, identify collaborative and synergistic research opportunities, recruiting partnerships, and facilitating opportunities where applicable, ensuring the Gould Center stays at the forefront of asthma care and research.
• Leadership and Collaboration: Serves as a key liaison between the Gould Center and the PCCM division, Allergy, Channing, and other relevant partnerships and constituents. Works to build connections and establish working relationships with academic entities across the Harvard and MGB ecosystems to develop programs and initiatives that promote asthma research and care through collaborations, developing or creating access to shared resources, and other efforts.
• Stakeholder Engagement: Collaborate with the development office, keeping our generous donors informed and involved in the Center's advancements.
• Strategic Communication: Partner with development to facilitate strategic communication of funding opportunities to ensure Gould initiatives (research and otherwise) are appropriately communicated to prospective donors.
  • Directs the internal review process to select institutional nominees for all limited submission funding opportunities, as applicable.
• Program Development and Oversight: Develops and executes programs critical to fulfilling the mission of the Gould Center. Works with a variety of leaders and stakeholders to design and deliver seminars, symposia, workshops, speaker series, and other programs and projects.

Administrative Operations (40%):

• Performance Measurement & Reporting: Develop SOPs, policies and procedures, maintain essential documentation, and ensure compliance with current regulations.
• Operational Oversight: Identify and resolve operational problems as they arise. Tracks work and progress on Gould Center projects. Reviews assignments/tasks and independently determines priorities and progress as appropriate. Provide research, logistical expertise, and innovative solutions to research, patient care, and professional challenges. Take on other strategic and operational tasks as the Center grows and evolves.
• Team Building: Support the Identification, recruitment and training of the best talent to execute the Center's vision. Foster a collaborative work environment that emphasizes teamwork and engagement.

Finance (15%):

• Budget & Resource Allocation: Responsible for financial management of the Gould Center budget and expenditures. Ensure fiscal responsibility, bridging communication between the financial and research teams to keep projects and funding on track.

• Master's degree preferred
• Previous leadership experience in a progressively responsible position
• Experience in healthcare and research required
• Understanding and working knowledge of principles of SOPs, GCP, FDA, IRB, clinical research methodology, regulations, and compliance required

• Planning, Organizing and Coordinating
  • Skilled in identifying and implementing opportunities to improve efficiency of research operations and subsequently execute improvements
  • Time management skills with the capability to prioritize among multiple requests from multiple individuals with the ability to change direction in response to a fluctuating work environment
  • Ability to delegate, prioritize, and assist others with prioritizing study tasks
• Team Management
  • Ability to work successfully in a collaborative environment
  • Ability to manage diverse teams with different skillsets, work styles, and professional roles
• Gets Results/Takes Initiative
  • High personal work standards and sense of urgency about results
  • Ability to anticipate the needs of the group in a fast-paced environment
  • Problem-solving ability, including the ability to analyze complex situations, identify resources, and imagine alternatives
  • Demonstrates initiative and identifies key priorities, even in ambiguous situations with limited direction
  • Ability to work effectively under pressure and within short time constraints
  • Consistently demonstrates a positive, "can-do" attitude
• Communication Skills
  • Excellent written and verbal communication skills
  • Ability to represent the program with the utmost professionalism and ability to build strong relationships inside and outside the group
  • Ability to clarify and distill complex issues to a variety of stakeholders
  • Demonstrated ability to lead discussions/meetings, and obtain cooperation and support from team
  • Cognizant and respectful of cultural differences in communication approach
• Analytical Skills
  • Intellectual curiosity and willingness to learn
  • Rigorous academic and/or professional background including healthcare work
  • Extensive familiarity with clinical research

This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on need.

Direct supervision of a staff of 3-5 people