Sr. Manager, Media Sales Lead

Be part of an amazing story.

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Senior Manager, Media Sales drives advertising revenue growth across a broad portfolio of clients spanning multiple categories. This role serves as a trusted partner to brands, agencies, and internal Macy's stakeholders by developing impactful media strategies that support both client goals and revenue growth for Macy's and Bloomingdale's. Acting as a consultative sales leader, the Senior Manager collaborates closely with merchandising and marketing partners to deliver customized solutions that maximize client performance.

This individual leads all sales-related activities, including presenting capabilities, analyzing client needs, creating tailored proposals, and leveraging campaign insights to inform future strategy. In close partnership with cross-functional teams-including Media Planning, Analytics, Product, and Finance-the Senior Manager ensures seamless planning, execution, and measurement of campaigns.

In addition to managing key accounts directly, the Senior Manager oversees and develops a high-performing team of Media Sales Specialists who manage small to mid-size accounts. The Senior Manager provides strategic guidance, coaching, and support to help the team grow existing business and acquire new clients.

What You Will Do

• Lead and develop a high-performance team responsible for managing over $40MM in revenue.
• Proactively create media investment recommendations for key accounts by analyzing multiple data sources, including sales and receipt plans, historical spend, customer trends, and past campaign performance.
• Understand client objectives and seasonal business opportunities; propose strategic media mix and audience targeting recommendations that align with their goals.
• Embrace a "one team" mindset by collaborating closely with cross-functional partners-such as Merchants, Account Management, Media Planning, Campaign Management, and Analytics-throughout campaign planning, execution, and measurement. Prioritize lead times and downstream impacts when launching new campaigns.
• Manage a high volume of campaigns with strong attention to detail, ensuring all client-specific requirements are met consistently.
• Evaluate campaign performance to identify growth opportunities and deepen client relationships.
• Actively listen to advertiser needs and share feedback with the product development team to support ongoing innovation and enhancement of Macy's Media Network's offerings.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Consultative Selling Expertise: Proven ability to understand client needs, develop tailored media strategies, and drive revenue through strategic recommendations.

Team Leadership & Development: Experience leading, coaching, and developing high-performing sales teams; strong people management and mentorship capabilities.

Strategic Thinking & Business Acumen: Ability to assess market trends, client business cycles, and customer data to inform proactive media planning and investment strategies.

Media & Audience Strategy Knowledge: Deep understanding of digital and audience-based advertising, including retail media networks and performance-based media buying.

Cross-Functional Collaboration: Skilled in partnering with internal teams (e.g., Merchandising, Media Planning, Analytics, Product) to ensure campaign success and client satisfaction.

Campaign Management & Execution: Capable of managing a high volume of complex campaigns with precision, ensuring all client-specific requirements are met.

Analytical & Data Interpretation Skills: Comfortable analyzing data from multiple sources (e.g., sales plans, customer trends, historical performance) to drive informed decisions.

Client Relationship Management: Ability to build and maintain trusted relationships with key clients and agencies; focused on long-term growth and retention.

Communication & Presentation: Strong verbal and written communication skills, with expertise in crafting compelling presentations using PowerPoint.

Creative Problem Solving: Brings innovative thinking to campaign design and media planning; adaptable and resourceful in dynamic environments.

Technical Proficiency: Proficient in Microsoft Office, particularly Excel and PowerPoint; familiarity with ad tech and measurement tools is a plus.

Organizational & Detail Orientation: Highly organized with a meticulous approach to managing timelines, campaign requirements, and cross-team dependencies.

Adaptability & Flexibility: Comfortable working in a fast-paced environment with shifting priorities; able to adjust schedule based on business needs.

Who You Are

• Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. 5+ years of Ad sales experience for on- and off-site media, including selling to key accounts.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

DIGITAL00