Return to Work Coordinator

The Enlyte Family of Businesses

Mitchell | Genex | Coventry

Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth.

The Return to Work Coordinator works independently on routine cases. As a key member of the team, this position is actively involved in the daily prospective Return to Work management of injuries and works closely with other team members, the nurse case manager (if one is assigned), physicians, and employers to facilitate the delivery of quality, cost-effective care to the injured worker. The responsibilities of this position are as follows.

• Reviews injury/medical reports. Once information is verified, the Return to Work Coordinator formulates a plan of action to expedite Return to Work full duty.
• Determines type of injury and work status.
• Manages individual injuries and when appropriate, transfers file to RN Case Manager for medical case management.
• Contacts appropriate offices to verify information, promote and educate regarding customers transitional duty programs.
• Maintains accurate, timely, and professional record entries.
• Establishes and facilitates cooperative relationship with other team members, client companies, providers and adjusters.
• Updates all necessary screens for the management data for accurate customer reporting.

• High School diploma or equivalent.
• Medical experience preferred but not required.
• Analytical skills and judgment evidenced by a minimum of one year's experience or education in a medical setting/field.
• Thorough understanding of medical terminology, medical office procedures and workers' compensation regulations.
• Proficient in data entry, word processing and skilled in the use of general office equipment.
• Ability to communicate effectively, both written and orally, with persons at various levels.

PI270632537