SE Housing Liaison

About us:

Fallon Health is a company that cares. We prioritize our members--always-making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, we deliver equitable, high-quality coordinated care and are continually rated among the nation's top health plans for member experience, service, and clinical quality.

Fallon Health's Summit ElderCare is a Program of All-Inclusive Care for the Elderly-PACE for short. PACE, an alternative to nursing home care, is a program that helps people 55 and older continue living safely at home. At Fallon Health, we believe our individual differences, life experiences, knowledge, self-expression and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status and other characteristics that make people unique.

Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs-including Medicare, Medicaid, and PACE- in the region.

Brief summary of purpose:
The Housing Liaison will become the Summit ElderCare subject matter expert for low income, and public, senior housing. In this role, the Housing Liaison will work closely with housing leadership and resident support staff to identify opportunities to introduce the Summit ElderCare option to residents. This role will collaborate closely with housing providers, and ancillary resources that support residents such as ASAPs, management companies, etc. This role will increase referrals from housing providers.

Regulatory Guidelines

• Follows outreach guidelines and regulations provided by CMS and EOHHS.
• Seeks partnership and assistance on any questions pertaining to compliance or privacy regulations.
  

Education:

• BS or BA degree and/or comparable experience

License/Certifications:

• Reliable transportation required for marketing activities and site visits

Experience:

• Required: 2 or more years' experience with senior housing services. Experience with managing accounts, customer service, networking, and relationship building. Proficiency with Microsoft Office Suite and experience using technology-based applications and tools.
• Preferred: Knowledge of Medicare, Medicaid and/or other insurance products is desirable. Knowledge of the PACE program is desirable. Understanding of the senior services market is desirable.

Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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