Windows / VMware Administration

Location - Onsite - Worcester , MA

Windows / VMware Administration

• Plan, perform, and manage medium to high complexity production support tasks and activities.
• Handle incident, change, problem management, controls, and monitoring production Infrastructure.
• Provide mid-level end-user support, including systems administration assistance and user documentation updates.
• Escalate unresolved issues to higher-level support personnel.
• Maintain user accounts, permissions, and data backups.
• Assist in the evaluation and deployment of new software and hardware.
• Manage and administer VMware environments, including Esxi hosts and vCenter.
• Monitor, troubleshoot, and resolve issues within the cloud infrastructure.
• Perform regular maintenance tasks such as patch management and upgrades.
• Ensure security and compliance within the virtualized environment.
• Collaborate with other IT teams to plan and implement new cloud solutions.
• Provide L3 support for VMware-related incidents and service requests.