New

Desktop Support Technician

TEKsystems
$30.00 - $40.00 / hr
life insurance, sick time, 401(k), retirement plan, company vehicle
United States, Texas, San Antonio
May 10, 2025
Job Title: Desktop Support Technician Pay: $30-40/hr Duration: 6 month contract-to-hire Workplace Type: On-site with some travel Location: San Antonio, TX 78230 Approximate Start Date: May 18, 2025 Description: A Fortune 500 company and leader in the mining/construction industry is looking for a Senior Level Desktop Support Technician to join their technical support services organization. The candidate will serve as the sole Desktop Support specialist for the company's secondary headquarters located in San Antonio, TX. Responsibilities include: * Providing technical support in a Windows 10/11 environment. * Serving executives at the location and setting up conference calls and meetings (experience with Google Meet or Teams required). * New user setups, installations, configurations of desktops/laptops, printers, mobile devices, etc. * IMAC work including cabling and connectivity. Additionally, the candidate will act as the primary backup to field technicians supporting remote sites within a couple of hours' radius. These sites, often outdoors (e.g., quarries, mines, sales yards), require support for a full complement of technologies. Top Skills Required: * Onsite/hands-on technical support for hardware (laptops/desktops, printers, mobile devices) and software (Windows, Google Suite/Google Meet). * Travel to remote locations to provide additional technical support, including cabling infrastructure. * World-class customer service, especially executive-level support. Enterprise Required Skills: Troubleshooting, Imaging, Active Directory, Customer Service, Technical Support, Desktop Troubleshooting, Deployment, Hardware, Windows 10, Printers, Cabling, Desktop Hardware, Installation. Additional Skills & Qualifications: This role is onsite at the main location and will require travel (as needed) to remote sites. When travel is needed, the candidate will have access to a company vehicle. Business casual (plus) attire is required. Must be willing to submit to pre-employment background and drug screenings. Employee Value Proposition: The company is a large, stable organization that is growing primarily through acquisition. They allow their employees to work autonomously and promote from within. Work Environment: Secondary headquarters; office environment with executives as well as remote locations (outdoor/construction environment) with a higher percentage of "blue collar workers." Pay and Benefits The pay range for this position is $30.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in San Antonio,TX. Application Deadline This position is anticipated to close on May 23, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.