New 
Communication Systems Specialist
 Monterey-Salinas Transit District | |
 United States, California, Salinas | |
 May 13, 2025 | |
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Communication Systems Specialist
Salary: $55,948 - $79,110 Posting Date: April 23, 2025 Excellent benefits Filing Deadline: May 16, 2025 JOB SUMMARY Accurately and efficiently schedules personnel and equipment; controls and monitors transit operations using voice and data communications. ESSENTIAL FUNCTIONS Oversees and manages transit system operations using the Advanced Communications System; manages transit communications, radio calls, telephone calls, and messaging systems; responsible for initiating corrective action to maintain transit schedules and verifying vehicle and system status; coordinates emergency/incident responses; prepares dispatch sheets for Coach Operators and assigns appropriate buses; administers the Coach Operators reporting process and ensures personnel is scheduled in accordance with the collective bargaining agreement (CBA); reviews and audits daily dispatch sheets for payroll; advises and assists Coach Operators with transfer connections, traffic and route detours; verifies Coach Operator preparedness; processes Coach Operator personal leave requests and other driver-related documents; maintains bulletin board; compiles data for reports; answers phones; and serves as primary contact with Coach Operators. KNOWLEDGE & ABILITY Knowledge of transit operations, schedules, and routes; MST policies and procedures; provisions of labor agreement; safety principles; training techniques; incident command system principles; federal and state safety regulations; emergency response. Knowledge of policies and procedures related to dispatching vehicles and operators; knowledge of forms, records and documents related to dispatching; provisions of the labor agreement which affect the operating division; and vehicle operating schedules Demonstrate proficiency using voice and data communications; troubleshoot and help to solve operations-related problems using the communications system; provide assistance with a calm, measured disposition during difficult situations; direct a timely and appropriate response for operational/customer problems; coordinate emergency/incident responses; multi-task, operating in dynamic and fast-changing work situations; provide support to Operations Department staff; accurately schedule personnel to ensure coverage of shifts and routes in accordance with collective bargaining agreements, MST policies, and procedures; obtain and maintain an active California Class C driver's license; read maps and provide direction on vehicle routing; write clearly and concisely; sit and use communications equipment for extended periods of time; demonstrate strong interpersonal skills and be a team-oriented worker; use word processing, spreadsheet, and database programs; establish and maintain cooperative working relationships. SKILLS Operating radio communications equipment; operating transit equipment and vehicles; use of Microsoft Windows- based operating system and programs, including word processing, spreadsheet, and proprietary programs; proper telephone and radio communications etiquette; technical writing and reporting, effectively communicating in situations requiring tact and poise; establishing, promoting, and delivering excellent customer service. MINIMUM QUALIFICATIONS & REQUIREMENTS Education and experience equivalent: * a minimum of one year of public transit experience, transportation or dispatch related experience and detail- oriented office administrative work * completion of two years of accredited college-level courses * or any equivalent combination of education and experience which provides the desired knowledge, skills, and abilities * Maintain an active California Class C driver's license * This position requires the performance of safety-sensitive functions FILING The minimum qualifications as stated in this job announcement represent only the basic requirements of the position. Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in other segments of the selection process. Applications may be obtained from our Administrative Offices, 19 Upper Ragsdale Drive, Suite 200, Monterey; Salinas Transit Center, 110 Salinas Street, Salinas; by calling the Job Hotline, (831) 393-8188; or by visiting MST online at http://www.mst.org. SUBMIT COMPLETED APPLICATIONS TO: Monterey-Salinas Transit District, Attn. Human Resources, 19 Upper Ragsdale Drive, Suite 200, Monterey, CA 93940. Applications must be submitted with a DMV printout form H6 or K4. Resumes will not be accepted in lieu of a completed application. ADA Candidates who qualify under the protection of the Americans with Disabilities Act and require a reasonable accommodation for applicant testing and/or examination should notify the MST Human Resources at least one week prior to being scheduled for assessment. EQUAL OPPORTUNITY EMPLOYER / AFFIRMATIVE ACTION EMPLOYER | |