Training System Support Center (TSSC) Manager

Who We Are:

• CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, and civil aviation by revolutionizing our customers' training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness.

• CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness.

• CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed.

What We Have to Offer:

• Comprehensive and competitive benefits package and flexibility that promotes work-life balance

• A work environment where all employees are valued, respected and safe

• Freedom to succeed by enabling team members to deliver, take initiatives and make decisions

• Recognition, professional development, advancement and having fun!

Summary

Responsible for the overall supervision and delivery of training system activities on the USAF E-3 AWACS DRAGON Flight Simulator program. Coordinates the synchronization of software, database, cybersecurity, configuration management and engineering support activities. Ensures that all activities are in compliance with the respective regulations and customer contracts, and that the highest standards of quality are maintained. Creates a clear, customer-centric vision for the programs and communicates it to support staff. Builds and ensures a solid relationship with existing customers.

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Training System Support Center Manager oversees software support staff and ensures software deliveries meet customer requirements.

• Manage a support staff through motivational leadership.

• Set clear goals and expectations, hold your team accountable to executing customer required updates / modifications.

• Provide ongoing feedback, prioritize, and assign projects; ensuring both a high-quality product and timely deliveries.

• Prepare and execute agendas, meetings, and minutes IAW contract delivery requirements lists (CDRL's)

Qualifications and Education Requirements

This job requires advanced knowledge of and skill in the development and release of hardware and software.

• Bachelor's Degree in Computer Science, Information Technology or related field or equivalent combination of education and experience.

• 4+ years of people / project management experience

• Strong analytical skills, attention to detail, highly self-driven and results oriented.

• Familiar with the upkeep, maintenance, and qualification of aircraft simulator training devices

• Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.

• Must be able to obtain a Top Secret/SCI security clearance and work in a Sensitive Compartmented Facility (SCIF)

Preferred Skills

• High level of organization and planning skills, ability to work plans and the diligence to follow and monitor the plans through execution and completion.

• Experience/background in flight training systems, simulators, simulator software test and verification

• Available outside of normal business hours.

Security Responsibilities

Must complywith all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources.

• Incumbent must be eligible for DoD Personal Security Clearance.

Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.

Work Environment

This job operates in a professional office environment in a U.S. government facility designated as a Sensitive Compartmented Facility (SCIF). The work environment does not allow the use of personal electronic devices unless expressly approved for use by DOD regulations.

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to sit for extended periods of time in support of computer or simulator efforts.

• Ability to climb stairs to enter and exit the simulator training devices.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

CAE USA Inc. is an EOE/AA employer and gives consideration for employment to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here Know Your Rights: Workplace Discrimination is Illegal.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.