National Account Manager

The National Account Manager (NAM) is the primary sales contact for all assigned categories with these high volume, nationwide accounts. The NAM should serve as the single point of contact for all customer activity, and work as a liaison with Dorman HQ to ensure these accounts receive best in class customer service. This position is a sales leadership role that will have exposure to the highest level executives at the customer and Dorman's internal organization. The NAM will be based in the Raleigh, NC area and will be expected to work onsite and travel as needed.

• Drive sales, profitability and awareness of Dorman Products with the assigned, high volume accounts, in support of business plan achievement.
• In an effort to increase sales, work closely with product management to optimize inventory/deployment and manage product lifecycles within existing categories and gain new/competitive share in non-supported categories.
• Responsible for building strong cross functional relationships with these accounts and gaining expert knowledge on the customer's go to market strategy.
  
  
  
  • Partner with these key accounts to create and deliver upon joint business plans, implement promotional strategies and conduct regular line reviews.
  
  
  
  
• In order to increase sales, competent in data analysis, reporting and forecasting activities and well versed in fact based sales techniques.
• Work with customers in major customer events, including remote locations, factory visits and potentially attending industry events.
• Proactively communicate any competitive risks, opportunities and new product ideas back to corporate.
• Other duties as assigned

• Expertise in Microsoft Office Suite and data analysis
  
  
  
  • MS Excel - must be proficient with v-lookups, pivot tables, etc.
  
  
  
  
• Self-starter that thrives in a remote setting
• Must have collaborative approach and able to build sound relationships
  
  
  
  • Able to influence others and negotiate as needed
  • Excellent communicator - verbally and written
  • Solutions oriented - strategic view
  
  
  
  
• Fact-based competitive selling experience
• Strong presentation skills
• Physical Requirement: Capability to lift 20 pounds.
• Working Conditions: While performing the duties of this job, the employee is regularly required to reach, swivel, carry items from one building to another, and speak and actively listen. Noise level is usually moderate.

• Bachelor's degree in business, automotive technology or a related field required
  
  
  
  • Master of Business Administration preferred
  
  
  
  
• Minimum of 5+ years of applicable experience (account management with key accounts ornational account management)
• Experienced with corporate travel and ableto travel 20%+ of the time
• Educated in financial analysis capabilities, P&L responsibilities and monitoring the performance of publicly traded companies