New 
Desktop Support Technician
 TEKsystems | |
$20.00 - $22.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, Texas, Houston | |
 May 14, 2025 | |
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*Title:* Desktop Support Technician
*Description:* *Financial industry experience is a plus *Responsibilities:* * Main duties of a desktop specialist are to handle incoming queries and requests from end users, either via email or over the phone. * They respond to user inquiries, assess problems and issues with IT equipment and applications, and help resolve these issues for users. * They also work closely with other IT department personnel to provide assistance on tasks that are outside the scope of their knowledge or expertise. * They take detailed notes of the problem the user is experiencing, determine steps they can take to resolve the issue, and manage the flow of incoming support requests. * 1+ years of experience in a help desk or endpoint role * Strong working knowledge of desktop operating systems and peripherals, mobile devices, and printers and print servers * Strong working knowledge of customer support practices in an enterprise environment * Excellent written and verbal communication skills * Proficient in Microsoft computer applications *Pay and Benefits* The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Houston,TX. *Application Deadline* This position is anticipated to close on May 23, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |