New

Customer Relations - Sales 2

22nd Century Technologies, Inc.
Pay Rate: $20.00/hr. to $24/hr
United States, Iowa, Cedar Rapids
May 14, 2025
Title: Customer Relations - Sales 2 Location with zip code: Cedar Rapids, IA 52411 Pay Rate: $20.00/hr. to $24/hr. on W2 Shift Hours : 08:00 AM to 05:00 PM Duration: 12 + months Job Description: Initial training (first 60-90 days) will be onsite in Cedar Rapids, IA Work will be hybrid - onsite 2-3 days/week This entry sales position will be responsible for providing world-class customer service for customers worldwide through exceptional responsiveness to customer inquiries, negotiating favorable terms, all while focusing on the maintenance of existing customers, and the development of new relationships. Role & Responsibilities: Provide timely responses to customer requests for quotes via email, phone, or inventory listing portals. Liaise with peers and leadership to understand market pricing dynamics to capture sales. Achieve sales and capture rate targets as set by management. Validate customer purchase orders against standard and negotiated terms. Interacts with the customer prior to and after the sale to develop and maintain positive partner relationships. Identify brokering opportunities to enhance customer relationships & maximize sales output. Required Qualifications: Ability to work independently with little instruction and are intrinsically motivated. Provide responsive and exceptional customer support. Strong written and verbal communication skills. Preferred Qualifications: Previous sales/customer service experience. Education: High school diploma or equivalent required.