Account Director, International Expansion

About the team

OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

OpenAI is seeking a highly motivated and experienced Account Director to join our International Expansion Team. You will play a critical role in establishing lighthouse customers in new global regions.

This role is based in San Francisco and will include global travel. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you'll:

• Work with the international team to identify and close lighthouse logos in new regions

• Partner with local teams to onboard new ADs and enable new teams in region

• Manage a key accounts, developing and executing strategies for a comprehensive account plan to land lighthouse logos in region prior to market launch

• Partner with international technical success teams to scope, deploy and

• Facilitate seamless transition and onboarding with local teams

• Train and onboarding new team members in region

We're seeking someone with experience including:

• 10+ years selling platform-as-a-service and/or software-as-a-service

• Has worked internationally across cultures and geographies, including language fluency in Spanish and/or Portuguese

• Has experience designing and executing complex deal strategies with cross-cultural stakeholders and LATAM customers

• Working directly with c-level executives and presenting to executive boards

• Communicating technical concepts to customers and internal stakeholders

• Leading high-visibility customer events (Executive Roundtables, Board Meetings, C-Suite Presentations etc.)

• Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence and sharing with product, GTM leadership and engineering teams

• Working cross functionally to establish new processes

• Onboarding and enabling new members

• Embodies OpenAI company culture

You might thrive in this role if you:

• Are curious and flexible. You enjoy the creative pursuit of figuring out a deal structure in ambiguous global environments.

• Are customer-centric. You are motivated to deeply understand international customer's needs, priorities and help design a deal structure that achieves their and OpenAI's goals. You build trust quickly, even across cultures and strong relationships with executives and professionals across functions and can serve as a trusted AI advisor.

• Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You're excited to educate our customers on AI and how to plan for the future.

• Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.

• Are excited by new challenges. You don't have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You're willing to experiment with new solutions.

• Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $350K