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FOR WSSU INTERNAL EMPLOYEES ONLY
Gift Processor
Winston-Salem State University (WSSU) - Office of Advancement
Type: Full-Time
About Winston-Salem State University
Winston-Salem State University (
WSSU) is a vibrant and diverse institution committed to academic excellence, student success, and community engagement. With a rich history of empowering students through innovative programs,
WSSU fosters a culture of philanthropy and institutional advancement to ensure continued success.
Position Summary
Reporting to the
Senior Director of Advancement Services, the
Gift Processor position is responsible for maintaining data integrity and security, communicating information with key internal and external stakeholders, and assisting with the financial accounting of the organization. This individual is also responsible for maintaining proper internal controls as it relates to the custody of financial assets. This position requires an individual who is highly detail oriented who can manage and maintain data structures within highly detailed policies and procedures.
Key Responsibilities
Data Entry, Evaluation, and Management
* Enters gifts and pledges received into
CRM database after distinguishing tax deductible and other gifts from revenue.
* Enters and maintains new constituent information and assists with the reconciliation of
CRM records.
* Evaluates gifts to determine appropriate campaigns, funds, appeals, etc. for each gift, and makes informed decisions regarding the placement of gifts as needed.
* Performs financial and related adjustments on transactions.
* Adheres to checks and balances.
* Conducts searches of databases to answer inquiries and for verification of alumni and donor information.
* Maintain clear and accurate documents and records for reference purposes.
* Maintains proficiency in query and reports; as well as using knowledge of the system to research complex questions.
* Assists with record management activities including deduplication and data enrichment.
* Maintain confidentiality of physical and electronic records, including data security compliance donor payment information.
* Assist with regular reconciliation of
CRM records.
Donor research and communication
* Research donors to verify contact and gift information.
* Contact donors to confirm gift amount and gift intentions where necessary.
* Prepare gift receipts, acknowledgements, and annual giving statements to be shared with donors.
* Prepares memorial/honor cards.
Project management
* Develop and maintain processes and procedures to ensure reliable data standards.
* Manage recurring giving plans in merchant service, payroll platforms and
CRM.
* Plan and coordinate fundraising appeal/campaign gift accounting process for university initiatives not limited to reunions, affinity groups, athletics/sports, band, choir, academic departments, student affairs, and capital projects.
* Works with Foundation accounting and the Development staff to ensure documentation is received on all gifts.
* Collaborates with various university departments to develop best practices for receiving and processing gifts.
* Support the facilitation of planned giving agreements and payments, including giving society acknowledgements and communication
Qualifications & Requirements
Education & Experience
* Bachelor's degree preferred.
* Minimum of
three (3) years of experience in non-profit and university gift processing.
Skills & Competencies
* Strong knowledge of gift processing best practices.
* Ability to think creatively and problem-solve individually and with a team.
* Demonstrated ability to develop and implement comprehensive fundraising strategies.
* Exceptional interpersonal and communication skills, with the ability to build relationships with corporate executives, foundation leaders, faculty, and university administrators.
* Highly organized with the ability to manage multiple projects, deadlines, and priorities.
* Proficiency in
CRM systems (e.g., Raiser's Edge, Salesforce, or similar) and Microsoft Office Suite.
* Familiarity with online payment processing and gift acceptance platforms
(e.g. Acceptiva, GiveSmart, Benevity, YourCause, etc.)
Preferred Qualifications
* Experience working in a university setting or nonprofit organization.
* Knowledge of
North Carolina's corporate and philanthropic landscape.
Work Environment & Expectations
* This is a full-time
on-campus position based in
Winston-Salem, NC.
* Occasional evening and weekend work required for donor meetings, events, and university engagements.
* Minimal travel required for university events and engagement where gifts may be accepted.
Why Join WSSU?
Winston-Salem State University offers a collaborative and mission-driven work environment that values innovation, equity, and student success. This role provides an exciting opportunity to play a key role in
WSSU's first major comprehensive campaign, making a lasting impact on the university's growth and sustainability.
Application Process
Interested candidates should submit:
1. A cover letter detailing relevant experience and interest in the position.
2. A current resume/CV.
3. A list of
three professional references (including name, title, relationship, and contact information).
Winston-Salem State University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and supportive work environment. |
Winston Salem State University
$36,381.00 - $51,285.00
May 21, 2025