Senior Manager, Client Development

About Us:

Ballard Spahr is a renowned national law firm with more than 750 lawyers across 18 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth.

Ballard Spahr is looking for a Senior Manager, Client Development to lead on key areas of revenue generation for the firm. This individual will work closely with relationship and other key lawyers, and provide support for assigned strategic clients. This position is hybrid and offers a work schedule of 3 days a week in a Ballard office, at one of the following locations: Philadelphia, New Jersey, New York, and Washington D.C.

Why Join Us?

• Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm's executive leadership.

• Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.

• Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.

• Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.

Your Role:

As a Senior Manager, Client Development within our Marketing and Business Development Team your responsibilities include but are not limited to:

• Managing a select portfolio of clients and related client development projects under the direction of the Senior Director

• Conducting client prep meetings with lawyer team, including presenting relevant research points and working with the lawyers on messaging that emphasizes our value-add

• Attending select industry conferences and/or firm events with the goal of introducing clients, potential clients, and referrals to SMEs; and reports on quantitative and qualitative ROI

• Working with relationship lawyers to organize tailored external touch points, from social events to CLEs, and reports on quantitative and qualitative ROI

• Maintaining and tracking key metrics on select portfolio of clients

• Following up with client contacts/lawyers to obtain feedback and drive improvements

• Planning and executing strategies that will expand legal services provided to, and grow revenue from targeted clients, in partnership with the relationship lawyer and associated client teams

• Supporting efforts to regularly analyze current portfolio of select clients and using criteria to identify and target additional clients as needed

• Serving as a trusted adviser to partners and collaborating with teams across the firm to properly leverage skillsets and drive efficiencies

What We're Looking For:

• Growth Mindset: Self-motivated with a passion for continuous learning and proactively seek to improve competencies, and generate innovative ideas

• Communication: Strong written communication abilities with a proven track record of clear and impactful documentation

• Detail-Oriented: Strong project management skills and ability to manage multiple priorities and deadlines independently with a keen attention to detail

• Interpersonal Skills: Exceptional interpersonal skills with the ability to engage effectively with lawyers at all levels, including firm leadership

Required Experience:

Bachelor's degree and at least seven years of business or client development experience. Experience supporting or running individual client teams is a plus. Law firm experience, JD or MBA is strongly preferred but not required. An in depth understanding of the needs and expectations of law firms, and the capability to adapt to an environment with shifting priorities and diverse stakeholders.

Ballard Spahr offers an excellent benefits package that includes medical, fertility benefits, travel and lodging expenses, prescription drug, dental, and vision coverage; life insurance, short and long-term disability; 401(k) retirement savings plan with a firm contribution and match; and a generous paid time off program.Additional benefits provided are health care and dependent care flexible spending accounts, and a health savings account; paid parental leave, firm subsidized emergency child and elder care services; family and medical leave; employee assistance program; and a pre-tax transportation program. The salary range for this position is from $155,000 - $180,000 depending upon experience and location.

Ready to Grow with Us?

If you are ready to play a vital role in the Firm's success, we encourage you to apply and be a part of our commitment to excellence.

At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.

Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.

The firm is not accepting resumes from search firms for this position.