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Value Stream Lead - North America Intake & Underwriting

Axis Capital
United States, Georgia, Alpharetta
10000 Avalon Boulevard (Show on map)
May 22, 2025

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Value Stream Lead - North America Intake & Underwriting
Job Family Grouping: BTS
Job Family: North America Insurance

How does this role contribute to our collective success?
AXIS is seeking a dynamic and experienced North America Intake & Underwriting Value Stream Lead to join our Business Technology Services (BTS) division, focusing on the end-to-end delivery of new and innovative underwriting solutions for lower middle market specialty lines, including automation using AI technology for data capture and decision making. This role requires a strategic thinker with strong leadership skills and a deep understanding of insurance processes and technology delivered in a fast-paced Agile environment. The North America Intake & Underwriting Value Stream Lead will collaborate closely with Insurance senior leadership to translate their needs into actionable IT capabilities, ensuring value through Agile delivery practices and effective resource management.

What will you do in this role?
* Oversee the health of the overall Value Stream, ensuring alignment with business goals, cost expectations, and benefits.
* Create and maintain a comprehensive value stream roadmap in collaboration with business leadership.
* Partner with product owners, release train engineers, and technical leads to deliver customer-facing features and enhance the system landscape.
* Facilitate cross-functional collaboration, providing support to remove barriers and ensuring teams have necessary resources.
* Partner with business leaders during annual planning and budgeting processes.
* Manage and resolve risks and issues that impact release scope, schedule, and quality.
* Coordinate work between diverse teams and locations throughout the value stream.
* Negotiate, plan, and manage all activities within the value stream.
* Foster Agile adoption and mentor Agile teams, ensuring continuous improvement in the intake and underwriting processes.
* Measure and report on value stream performance metrics to ensure alignment with company goals.

You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.

About You
We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

What you need to have:

Key Skills
* History of progressive and successful IT delivery leadership roles
* Experience working with senior stakeholders including Portfolio Leads and business / underwriting executives
* Extensive working knowledge of the insurance domain, particularly in specialty insurance operations.
* Proven experience with SDLC lifecycles and Agile delivery methodologies.
* Background in designing, developing, and implementing IT systems within insurance operations, including experience in low / no-code platforms
* Solid understanding of data analysis, budgeting, and business operations.
* Strong analytical, problem-solving, and strategic thinking abilities.
* Exceptional organizational, leadership, and interpersonal skills.
* Excellent communication skills, with the ability to influence and collaborate effectively with senior stakeholders.
* Ability to lead change initiatives and promote Agile practices across the organization.
* A continuous learning mindset, staying updated on Agile trends and insurance innovations.

Required Skills
* Experienced in architecture of low/no code platforms
* Experience with Azure Integration Services, Functions, Queues, Gateway
* Experience with .NET development
* Strong knowledge of JavaScript, YAML, React/Angular, NPM, JWT, OAuth2
* Extensive integration experience with:
o REST APIs
o PAS - Genius/IRIS/Duck Creek/Guidewire/Majesco
o GL and financial systems
o Data warehousing - Snowflake, Databricks

Desirable Skills
* Familiarity with Unqork
* Experience with MS Dynamics 365
* Knowledge of OpenAI
* Proficiency in MongoDB
* Understanding of GraphQL
* Experience with Python

Qualifications
* Bachelor's degree in Computer Science, Engineering, or related field
* Minimum 10 years of experience in Application Development and Agile leadership roles
* Strong problem-solving skills and attention to detail
* Excellent communication and collaboration skills

Critical skills that align to our values:
* Building Relationships: Build and maintain professional networks with internal and external customers.
* Communicating with Impact: Clearly and confidently communicate information to a wide audience.
* Driving Results: Demonstrate drive and initiative to deliver outstanding work and achieve positive outcomes that affects the bottom line.
* Developing Self and Others: Exhibit a growth mind-set, open to new ways of working to achieve ambitious goals. Remain intellectually curious, questioning the status quo, offer ideas, and respect alternative perspectives. Seek to learn and share knowledge.
* Making Disciplined Decisions: Use data and analytics to form plans and actions, exercising sound judgment. Effectively and efficiently make decisions, using sound logic and analysis, which are mutually beneficial for colleagues, clients, and peers.

Role Factors:

In this role, you will typically be required to:
Embrace the hybrid culture offered at AXIS, you need to be in office 3 days per week.
Much of the work involves using computers for data entry, analysis, and communication. Comfort with prolonged screen time is necessary.
While much of the work may be desk-bound, there might be occasions requiring mobility within the office environment, such as attending meetings or accessing filing systems.

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