Associate Application Analyst-Facility Readiness

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

The Corporate IS Department is seeking a dynamic and talented Associate Application Analyst - Facility Readiness.

The Associate Application Analyst-Facility Technical Readiness provides project management planning to the Information Services Team. Coach and support IS team members on UHS best practices and tools for project management that support organization's ability to achieve strategic, financial and time-based goals.

Key Responsibilities include:

Development and Implementation

Activities:

• Must be familiar with all active IS Projects to facilitate project completion. Manage project calendars, run webinar meetings and coach IS staff on project management standards including: design communication planning, create meeting structures, build processes, evaluate and improve existing processes and promote continuous improvement of project plans.
• Manage small projects independently: run meetings, manage agenda, provide recaps and track action items, tasks, issues and project status, drive deadlines.
• Maintain solid documentation, which includes best practices, troubleshooting and configuration guidelines.
• Determine and document device requirements, submitting capital requests, and provide/confirm tracking logistics.

Maintenance and Support

Activities:

• Provide support to both Corporate and Facility IS team members, answer questions related to the application/project and escalate issues as necessary.
• Provide support to Leadership and PMO in team member training and facility communication initiatives and project completion.
• Review / Verify Quotations, Purchase Orders and Invoices to ensure payment can be secured. Work in conjunction with Corporate Accounting, Purchasing and Receiving Department(s).

Technical

Activities:

• Installs, configures and tests PC desktops, laptops, printers and other clinical workflow devices, and / or leads other team members in these activities.
• Troubleshoots network connectivity related to desktops, laptops, printers and other peripheral devices.
• Supports Microsoft Office and other office and clinical applications.
• Monitors and reports technical issues related to facility and corporate systems.
• Serves as a point of escalation for facility technical issues.
• Works with facility teams, corporate teams and vendors related to implementations, upgrades and ongoing support for technical components.
• Provides testing and validation of system technical components.

Administration and Oversight

Activities:

• Provides technical support and guidance to other team members as required.
• Prepares and promptly submits all routine and special reports.
• Keeps management well informed of all activities, needs, problems.
• Maintains Service Excellence principles.Performs other tasks as required by management.

Position Requirements:

• This position requires 2 years of college coursework or Associate's degree. Bachelor's degree preferred.

• 1-3 years experience working on projects.

• Knowledge of project management terms and tools, support methods and practices.

• Learns quickly, takes constructive feedback on performance, stays focused on the job with attention to detail and produces desired outcomes.

• Able to communicate clearly and respectfully with all levels at Corporate and with facility personnel.

• Strong customer focus and ability to set and manage client expectations.

• Microsoft Office - Proficient in Word, Power Point, Outlook, strong understanding of Excel and Visio.

• WebEx meeting facilitation.

Skills:

• Strong organizational skills with an ability to prioritize and meet deadlines.
• Excellent verbal and communication skills.
• Excellent oral and written communication skills, as well as ability to present and explain technical information in a way that establishes rapport, persuades others and gains understanding.

Travel Requirements: 5 - 25% US travel (depending on projects and go-lives)

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.