Greeter - McClure Miller Respite House

Be the First Welcome and Heartfelt Connection: Greeter at McClure Miller Respite House

Part time 20hrs weekly, benefit eligible!

Hours are every Saturday and Sunday 8am to 4:30pm + one weekday evening 5pm to 9pm.

The McClure Miller Respite House, Vermont's only Medicare-certified inpatient hospice residence, is seeking a warm and compassionate individual to join our dedicated team as a Greeter. Opened in 2016, our beautiful and peaceful 21-room house offers a unique model in healthcare, providing the feeling of home with a large living room, open kitchen, and spacious resident rooms. We seamlessly integrate the latest technology and essential medical and supportive equipment within a design that remains invisible to residents and visitors, fostering a warm and comfortable environment.

We're searching for an extraordinary individual to be the first welcoming presence - our Greeter.

More than just a reception role, you will be the initial touchpoint of kindness and support for everyone who walks through our doors. As an integral member of our dedicated Administrative team, you'll champion outstanding service, creating a positive and reassuring experience for our cherished residents, their loving families, dedicated visitors, passionate staff, vital referral sources, and valued volunteers. Your warmth will set the tone for the compassionate care that defines us.

What You'll Do to Make a Difference:

• Be a Beacon of Welcome: Offer a genuine, empathetic greeting to every individual, instantly making them feel seen, understood, and cared for.
• Navigate with Grace: Provide clear, helpful information and gentle guidance to residents, families, and visitors during moments that matter.
• Orchestrate a Calm & Caring Atmosphere: Ensure the reception area is a tranquil and welcoming space, reflecting the peace of the House itself.
• Connect with Compassion: Answer incoming calls with professionalism and empathy, directing inquiries with thoughtful attention.
• Support Our Mission: Assist the Administrative team with tasks that contribute to the seamless operation of our House and the exceptional care we provide.
• Embody Team Spirit: Collaborate closely and joyfully with all staff and volunteers, fostering a cohesive and supportive community.

What You'll Bring to Our Team:

• A natural ability to connect with people from all walks of life with genuine warmth and empathy.
• A deep-seated desire to provide exceptional service and support to others, especially in a sensitive environment.
• Excellent communication and interpersonal skills - you listen as well as you speak.
• A calm, professional, and compassionate demeanor, even in emotionally charged situations.
• While a high school diploma or equivalent is preferred, your genuine passion for our mission is paramount.
• Previous experience (two or more years) in a customer-facing role is highly valued, as it demonstrates your commitment to service.

Why This Role is More Than Just a Job:

This isn't just about managing a front desk; it's about creating moments of comfort, offering a steadying presence, and contributing to a profoundly meaningful mission. At McClure Miller Respite House, you'll be part of a team that believes deeply in the dignity and importance of every individual. You will leave work each day knowing you've made a tangible, positive impact.

Are You Ready to Be the Welcome? Apply today!

If your heart resonates with our mission and you possess the warmth and dedication we seek, we would be honored to hear from you. Please apply by sending your resume and a cover letter that tells us why you are the ideal candidate to be the welcoming heart of McClure Miller Respite House.