Benefits Supervisor

Location: : This position is full-time (40-hours/week) Monday-Friday in a typical office environment. This role is onsite at 51 Clemson Rd. Columbia, SC.

Position Purpose: Oversees benefits and retirement staff, handles escalated issues, ensures accurate data entry and vendor file transfers, assists with government audits, prepares mandated reports, and monitors process improvements.

What You'll Do:

• Supervises benefits staff to include coaching employees, approval of time, leave, performance reviews, training, etc. Verifies the accuracy and timeliness of work and customer service. Handles any escalated issues that may arise. Leads/guides staff in providing excellent customer service to all customers, employees, former employees, vendors and other external agencies.

• Facilitate enhancements to systems and processes. Performs quality control functions, runs/reviews reports to ensure accuracy. Researches and resolves any discrepancies found. Makes recommendations on benefits communication, processes, and plans.

• Processes more sensitive, complicated changes/issues. Researches and resolves questions from management and human resources staff.

To Qualify For This Position, You'll Need The Following:

• Required Education: Bachelor's

• Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience

• Required Work Experience: 4 years HR experience. 2 year-lead or supervisory experience, OR equivalent military experience in grade E4 or above.

• Required Skills and Abilities: Knowledge of government regulations pertaining to retirement/benefit administration. Ability to work independently, prioritize effectively, make sound decisions. Good judgment. Ability to analyze trends and make recommendations to management. Effective organizational, customer service, presentation skills. Demonstrated written and verbal communication skills. Knowledge of mathematical or statistical concepts. Ability to persuade, negotiate, or influence others. Ability to handle confidential or sensitive information with discretion. Ability to lead, motivate, and assess performance of staff.

• Required Software and Other Tools: Microsoft Office.

We Prefer That You Have The Following:

• Preferred Work Experience: 2 years of direct Benefit Administration

• Preferred Software and Other Tools: Working knowledge of Microsoft Access or other database software.

Our Comprehensive Benefits Package Includes The Following:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.

• Subsidized health plans, dental and vision coverage

• 401k retirement savings plan with company match

• Life Insurance

• Paid Time Off (PTO)

• On-site cafeterias and fitness centers in major locations

• Education Assistance

• Service Recognition

• National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers, and contribute their unique abilities to the growth of our company.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.comor call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's moreinformation.

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