Business Analyst / Technical Writer

At i360technologies, we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few reasons that i360 is a great place to build your career. Founded in 1999, i360 is a growing GOVCON professional services company looking for motivated individuals excited to embrace a fast-paced environment while applying strategic problem-solving skills, excellent work ethic, and positive energy to an already first-class team. You have a home with us if you enjoy solving complex business problems through business consulting and technology implementation. At i360, we offer unlimited professional growth and career possibilities.

• Help the team provide a comprehensive, written functional and technical description of current ERP configurations.
• Conduct/attend interviews with stakeholders.
• Support pain points analysis.
• Compile documentation of system flows, pain points, and report logic analyzed by team members.
• Support creation of potential options with the pros and cons on ideal future states and the potential roadmap.
• Coordinate interviews with staff and stakeholders.
• Ensure completeness and accuracy of system documentation.

• Preferred knowledge of PeopleSoft v9.2
• Strong functional knowledge of ERP
• Technical writing and documentation skills
• Workdays: Monday-Friday
• Must be a US Citizen or have a Permanent Resident Card
• Demonstrated excellent customer service skills.
• Proficient in Microsoft Word, Power Point, and Excel
• Strong communication, presentation, analytical, and technical skills.
• Demonstrated ability to work independently with minimal supervision.
• Bachelor's degree orequivalent years of related experience.
• Must be able to clear a federal background investigation - Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

i360 is an Equal Opportunity Employer - Minority/Female/Veteran/Disability

Benefits

• Referral Bonus
• (401k) Matching
• Holidays - Eleven
• Adoption Assistance
• Tuition Reimbursement
• Technology Reimbursement
• Short-Term & Long-Term Disability
• Life Insurance (Basic, Voluntary & AD&D)
• 80% Employer Paid Health Care Plan (Medical, Dental & Vision
• Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)
• Perks at Work - Employee perks program that helps you live a better and healthier life.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group.

Only Direct Hires - No recruiting or staffing firms' submissions will be considered.