Systems Engineer IV / Network Engineer

We are seeking a highly motivated Systems Engineer / Network Engineer with a desire to impact the entertainment experience. Does this sound like you? If so, you could excel as a part of our Technology Operations team.

Our Technology Operations groups engineer and manage an advanced infrastructure that offers a full range of state-of-the-art residential and business services including Spectrum Internet, TV, Mobile, and Voice. Through sophisticated innovations and service reliability, we ensure our customers never miss a second of what matters most.

BE PART OF THE CONNECTION

As a Systems Engineer / Network Engineerin Technology Operations, your work will be responsible for operational and engineering activities that maintain and enhance the customer experience by harnessing cutting-edge technologies that power our network. If you're interested in an opportunity to continuously learn and implement these technologies to real-life impactful scenarios, we want to hear from you.

JOB SUMMARY

As a Systems Engineer IV / Network Engineer, you'll assist in the planning, design, development, implementation, and execution of innovative application and platform solutions related to security, service delivery, data center and service desk management, OSS, and BSS systems. You'll drive identification and adoption of best in class operational practices and procedures across a multidimensional, high complexity back office space for business as usual tasks, deployment, incident management, monitoring and detection, capacity planning, forecasting, resiliency, hardening, and DR/HA.

You'll design and establish corporate operational playbooks, standard operating procedures, develop and implement platform enhancements and make recommendations for improvements. You will lead implementation of approved application and data center architecture and design and security solutions. You'll also lead in staff development efforts.

WHAT OUR SYSTEMS ENGINEER'S ENJOY MOST

• Actively and consistently supporting all efforts to simplify and enhance the customer experience.

• Designing, deploying, managing, and ensuring stability of the application and platform ecosystem and related back office infrastructure and data centers to provide network security, high availability, fault tolerance, and scalability to effectively and efficiently support mission critical business systems.

• Demonstrating a high level of competence in IT operations, application monitoring, deployment and configuration management, availability and performance optimization, capacity management and forecasting, cloud computing, datacenter operations troubleshooting critical issues, and coordination of implementation.

• Representing the Engineering Department and working closely with Architects and Engineers in designing, modeling, and implementing new technologies.

• Becoming a trusted partner of engineering team through the delivery of excellent customer service and knowledge that will allow our business to grow.

• Troubleshooting and resolve major APO and system issues.

• Assisting and leading efforts for design, redesign, and operational efficiencies as business objective and strategies evolve.

• Documenting project requirements including scope, costs, schedule, testing and terms of delivery to ensure project is completed with highest level of quality on time and within budget.

• Mentoring and training other Engineering personnel in key elements of networking systems and provide technical presentations to instruct co-workers and other production services support individuals.

• Researching and identifying technology opportunities and application to the business.

• Testing and validating all new hardware and software for proper configuration and performance.

• Adhering to industry specific local, state, and federal regulations, as applicable. Knowing, understanding and following company policy.

• Performing other duties as requested by supervisor.

A role on Spectrum's Technology Operations team promises the ability to learn something new every day along with rewarding career growth. You'll support the company as we continuously adapt to new technologies and guide teams through those processes and changes. It can be challenging to keep up with the pace of innovation, but if you enjoy problem solving as a team with an end-user perspective, no challenge is too great to overcome.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

Experience:

• Six (6) years of System or Server Administration.

Education:

• Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience; May require Industry Standard Certifications.

Technical skills:

• Systems knowledge (Linux, Unix)
• Infrastructure knowledge (Raw Iron, Steel Cloud, ElasticCloud, OpenStack, AWS)
• Basic Knowledge in TCP/IP and the OSI Model.
• Expert knowledge of software designing software, such as Visio.
• General knowledge of OSI stack and application architectures.

Skills:

• In-depth knowledge in areas of specialty for specific applications, and general knowledge of supporting or integrating applications creating platform ecosystems.
• Expert knowledge in using ticketing and software tools to support the current operations.
• Knowledge of Microsoft Office.

Abilities:

• Ability to read, write, speak and understand English.
• Ability to use personal computer and software applications.
• Ability to work in a team environment.
• Ability to perform duties in a very fast pace environment and ability to learn new technology quickly.
• Ability to use the following office equipment telephone, copier, fax, and calculator.
• Ability to use personal computer and software applications.

Work Environment: This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.

Work Schedule: Must be able to work the following schedule: M-F 8am-5pm.

• Office Environment.
• May work in Lab or Data Center/Implementation Facility environment.
• 24X7 Network Operations environment.
• Occasional travel as required.

PREFERRED QUALIFICATIONS

• Knowledge of company products and services
• Linux
• Unix
• Oracle
• Splunk
• Data networking knowledge (OSI Model, TCP/IP, Optical Transport)
• Advanced knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging,
• Switching, Routing, Ethernet and Transport technologies and protocols
• Cisco Certified Network Professional (CCNP)
• Juniper Network Certified Specialist (JNCIS or JNCIP)
• Industry and vendor specific certifications and training (Cisco, Juniper, A10)
• Network infrastructure knowledge (Cisco and HP routing, Firewall, Load Balancer)
• Linux, Unix, or other system administration certification are helpful

Preferred Education:

• Linux
• Unix
• Oracle
• Splunk
• Linux, Unix, or other system administration certification are helpful.

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
• Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today's evolving network demands
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed
• Total Rewards: See all the ways we invest in you-at work and in life
  

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