Sr Network Performance Engineer

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you'll be doing...

We don't wait for the future. We build it. We are calling for data driven candidates with strong data analytical and visualization backgrounds to join our System Performance team. You will investigate, evaluate and resolve network and data performance issues to ensure efficient and reliable service for our customers. The work you'll be doing will directly impact customer satisfaction and help keep us ahead of the competition. You will be using large amounts of data to develop network insights and strategies to improve performance.

• Performing data analytics and applying data science techniques to improve our network's capacity, coverage and overall service.

• Analyzing our network's capacity and coverage, and looking for ways to make improvements.

• Evaluating service performance trends and isolating root causes of impacted services.

• Automating data collection, reports, visualization and system updates.

• Creating dashboards and geolocating data to present information dynamically.

What we're looking for...

You'll need to have:

• Bachelor's degree or four or more years of work experience

• Four or more years of relevant experience required, demonstrated through work experience and/or military experience.

• A valid driver's license.

• Willingness to travel up to approximately 25% of the time.

Even better if you have one or more of the following:

• A degree in Engineering.

• Previous cellular and network experience.

• Three or more years of experience in prior System Performance role.

• Experience with major RAN equipment vendors (e.g., Ericsson, Nokia, Samsung).

• Knowledge of solid RF Design/Optimization experience.

• Knowledge of 4G and 5G technologies, including both RF Design or System Performance.

• Experience with SQL, Python, and R.

• Experience with NSA and SA.

• Experience at an expert-level skill in Tableau.

• Knowledge of data mapping using Google Earth, Tableau, ArcGIS, or Mapinfo.

• Knowledge of data analysis/post-processing tools such as Irisview, Windcatcher/Actix/TEMS Discovery.

• Experience with propagation and optimization modeling tools such as Planet, GeoPlan, ACP, DB Planner.

• Knowledge of Ericsson systems including OSS and 3GPP LTE standards.

• Knowledge of IMS and systems engineering aspects related to RAN and proficiency in Core level call flow analysis.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.