Desktop Support Technician

TEKsystems
$19.00 - $23.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Kentucky, Frankfort
May 28, 2025
Desktop Support Technician - Onsite Location: Frankfort, KY We are seeking skilled Desktop Support Technicians to provide hands-on technical assistance in a professional environment. These onsite roles require direct interaction with end users to diagnose and resolve hardware and software issues efficiently. Key Responsibilities: * Deliver outstanding customer service and technical support * Configure, set up, and install computer equipment * Troubleshoot and resolve software and hardware issues * Perform basic network troubleshooting * Manage support requests effectively in a ticketing system * Operate under time-sensitive conditions with strong problem-solving skills Required Skills & Qualifications: * Strong customer service and communication abilities * Experience in computer installation, troubleshooting, and repair * Familiarity with both hardware and software support * Ability to work well under pressure in a fast-paced environment * Basic networking knowledge for troubleshooting connectivity issues Preferred Qualifications: * Previous experience in a help desk or technical support role * Strong interpersonal skills and ability to engage with end users * Willingness to learn and adapt to evolving technology environments Experience Level: Intermediate level Pay and Benefits The pay range for this position is $19.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Frankfort,KY. Application Deadline This position is anticipated to close on Jun 10, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.