Director Business Process

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?

Salary Range: $127,237.00 - $181,784.00

ABOUT CEVA LOGISTICS

CEVA Logistics provides global supply chain solutions to connect people, products, and providers worldwide. We are supply chain experts, and our team of approximately 98,000 employees across more than 1,000 facilities in 160 countries makes us one of the largest logistics companies in the world. Through our commitment to excellence, we offer end-to-end, customized solutions in both Contract Logistics and Freight Management.

As we continue to elevate operational performance and customer value, we are seeking a results-driven Director of Business Process Excellence (BPE) to lead continuous improvement initiatives across our North American Contract Logistics operations. If you have a passion for lean transformation, team development, and measurable performance improvement, this is your opportunity to make a meaningful impact at CEVA.

YOUR ROLE

As the Director of Business Process Excellence - North America Contract Logistics, you will lead the BPE team in driving operational excellence through structured process improvement, value stream optimization, and capability building across CEVA's U.S. and Canadian warehouse network.

Reporting to the Head of Operational Excellence for North America, you will collaborate closely with Regional Operations Vice Presidents and Site Leaders to identify cost savings, elevate performance on CEVA's internal Site Certification Assessment, and grow a network of trained BPE Champions across the region. This role is key to advancing CEVA's culture of lean thinking, standardization, and sustainable performance improvement.

WHAT YOU WILL DO

Strategic Leadership of Business Process Excellence (BPE)

• Lead the regional BPE team in supporting CEVA's Contract Logistics operations through structured process improvement and lean deployment.
• Develop annual BPE goals aligned with North America Operations objectives and CEVA's global continuous improvement strategy.
• Serve as a strategic partner to each Regional Operations Vice President to identify focus areas for improvement and cost savings.

Cost Reduction & Value Stream Optimization

• Drive measurable cost savings by facilitating Value Stream Mapping (VSM), Kaizen events, and structured root cause problem-solving at site and regional levels.
• Monitor implementation and sustainment of action plans resulting from lean events and transformation projects.
• Standardize best practices across sites and regions to scale impact.

Site Performance & Certification Readiness

• Support site leadership teams in preparing for and improving performance on CEVA's internal Site Certification Assessment.
• Lead gap assessments and action planning to improve scores across safety, quality, productivity, inventory, people, and continuous improvement.
• Partner with functional leaders (HR, HSE, Quality, Engineering) to align on sustainable operational standards.

Talent Development & Lean Capability Building

• Identify, train, and mentor BPE Champions at operational sites to build grassroots lean capability.
• Deliver BPE training programs and workshops focused on lean tools, standard work, and continuous improvement mindsets.
• Build a regional network of trained BPE practitioners to accelerate transformation and problem-solving.

Cross-Functional Collaboration & Reporting

• Provide regular updates to regional and executive leadership on BPE impact, including KPIs, project pipelines, cost savings, and certification performance.
• Collaborate with HR, Operations, Finance, and Quality to align improvement initiatives with broader business goals.
• Represent North America in global BPE forums and share local successes and learnings.

WHAT WE ARE LOOKING FOR

Education & Experience

• Bachelor's degree in Industrial Engineering, Supply Chain, Business, or a related field; Master's degree or MBA preferred.
• Minimum 10+ years of experience in operational excellence, lean transformation, or logistics operations.
• Proven track record of implementing lean tools and driving measurable performance improvement in warehouse or distribution environments.
• Experience in a 3PL or contract logistics setting strongly preferred.

Skills & Competencies

• Deep knowledge of lean tools and principles, including VSM, Kaizen, 5S, Standard Work, A3 problem solving, and TPM.
• Strong project management skills and ability to facilitate cross-functional improvement initiatives.
• Excellent communication, coaching, and influencing skills across all organizational levels.
• Data-driven and outcome-oriented mindset with strong financial and operational acumen.

Leadership & Change Management

• Inspirational team leader with a collaborative and hands-on approach.
• Strong coaching skills with a focus on developing others.
• Ability to lead change initiatives in a fast-paced, decentralized operational environment.
• Resilient, adaptable, and driven to create a culture of continuous improvement.

Remote with up to 50-60% travel across North American warehouse operations

WHAT WE OFFER

• Competitive compensation and annual performance incentives
• Comprehensive benefits package (medical, dental, vision, etc.)
• 401(k) with company match
• Generous paid time off and company holidays
• Professional development and career advancement opportunities within CEVA's global network

WHY JOIN CEVA?

At CEVA Logistics, we empower leaders who challenge the status quo and elevate performance through action. If you're ready to lead a high-impact team that's shaping the future of warehouse operations through lean thinking and operational discipline, we invite you to bring your talent to CEVA.

Join CEVA to drive excellence and build the next generation of supply chain performance.

#LI-JS1

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.

Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.

Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.

401(k) with company match.

Flexible Paid Time Off programs including company paid holidays.

Tuition reimbursement program.