Customer Service Representative - OBGYN - Travels all 5 locations

Location:Medical Plaza IV -4040 Palm Beach BlvdFort Myers FL 33916

Department: HOD HB OBGYN

Work Type: Full Time

Shift: Shift 1/7:00:00 AM to 5:00:00 PM

Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour

Join Our Passionate OBGYN Team!
We are a dedicated and hardworking group committed to providing exceptional care in the field of Obstetrics and Gynecology. Our team thrives on compassion, professionalism, and teamworkand we're looking for a Customer Service Representative (CSR) who shares our passion.

Position: Customer Service Representative
Location: Must be comfortable traveling to all 5 of our Southwest Florida locations:

• 9800 S. HealthPark Dr. Ste. 205 Fort Myers, FL 33908

• 15901 Bass Rd. Ste. 100 Fort Myers, FL 33908

• 4040 Palm Beach Blvd. Ste. F Fort Myers, FL 33916

• 5705 Lee Blvd. Unit 1 Lehigh Acres, FL 33971

• 930 S. Main St. Labelle, FL 33935

If you're a motivated team player who enjoys working in a fast-paced and patient-centered environment, we would love to hear from you!

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Fort Myers