Head of Assessment

The University of North Carolina at Charlotte recognizes the differentiation of mission, goals, and objectives inherent in the diversity of disciplines represented by its colleges and departments. Thus, the job responsibilities and essential functions for library faculty should be interpreted in the context of the Library's strategic plan.

Library faculty engage in service to the University, community, and profession. We create physical and digital environments that encourage learning and innovation, build and preserve collections, support research, and advance scholarship. We provide access to and promote the discovery of information. We help our communities become proficient information users and lifelong learners. Library faculty serve current and future UNC Charlotte students, faculty, staff, alumni, and members of the Greater Charlotte and global community by sustaining the intellectual and creative life, and facilitating lifelong learning, discovery, and engagement.

Library faculty are expected to collaborate within the Library and beyond in the performance of professional duties that may include, but are not limited to: selecting, organizing, preserving, and facilitating access to materials; supporting teaching, learning, and research; providing outreach to the campus and community; and developing and maintaining digital and technological innovations.

Library faculty participate in scholarly research, creative endeavors, and professional activities to serve the Library, the University, and the information professions. Library faculty are strongly encouraged to pursue external funding for library-related initiatives.

• Leads library assessment and integrates assessment and evidence-based

• Coordinates data collection, storage, processing, and dissemination for decision-making and reporting.
• Analyzes and reports quantitative and qualitative data gathered from various

• Collaborates on assessment research projects across the Library and supports

• Explores and communicates new assessment methods, including analysis and

• Provides consultation to library staff on assessment methods including usability testing, data collection and analysis.
• Participates in the library's Strategic Planning Committee; creating tools to assist the library in conducting strategic planning; developing and advising on the creation of strategic metrics; and contributes to annual reports relating to annual strategic plan accomplishments.
• Develops and implements internal training on assessment methods, data

• Works closely with campus OneIT on business intelligence systems, assessment

• Coordinates the data collection for annual reports, strategic plans, and surveys.
• Ensures a collegial, team-oriented work environment.
• Displays excellent customer service and interpersonal skills when working with

• Plans for, hires, develops, and manages reporting personnel, including faculty,

• Advises and serves as a resource for library administration related to budget/finance

• Leads special projects as assigned.

The minimum academic credential required for applicants for faculty positions in Atkins Library is completion of a master's degree in the field of library and information science from a program accredited by the American Library Association by time of application.

Graduation with master's degree in a specialized area directly relevant to the position description may be an acceptable substitute in certain situations if approved by the Dean. A second masters in another discipline or an earned doctorate is highly desirable.

• A minimum of 2 years of professional experience in an academic library, or equivalent

• Academic coursework or relevant professional experience in statistical methods, qualitative methods, and research design.
• Documented experience in the development and implementation of assessment

• Experience using a variety of quantitative and qualitative approaches to assessment

• Demonstrated ability to perform data analyses and to present complicated information in

• Working knowledge of data visualization and statistical software tools.
• Excellent oral, written, and interpersonal communication skills.
• Experience collecting and reporting statistics in a complex organization.
• Experience with SQL and database structure.
• Experience in project management.
• Experience with supporting accreditation efforts in higher education.
• Experience with national library assessment programs, e.g., LibQUAL+, Project Information Literacy, NSSE, Value of Academic Libraries.
• Demonstrated proficiency in the competencies ACRL has identified for assessment
• coordinators [ACRL draft competencies -http://www.ala.org/acrl/sites/ala.org.acrl/files/content/standards/assessment_proficiencies
  

• Cover letter
• Resume/CV
• Names (including titles and company/institutions), addresses, phone numbers, and email addresses of at least 3 professional references.

• University of North Carolina at Charlotte website: http://www.charlotte.edu
  
• Atkins Library website: http://library.charlotte.edu
  
• Benefits information: https://hr.charlotte.edu/benefits