Come grow with James River Insurance! James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs. At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of being recognized the past 5 years as one of The Top Workplaces USA. James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in two specialty property and casualty insurance segments: Excess and Surplus Lines and Specialty Admitted Insurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company.
Job Summary The Premium Auditor II, under limited supervision, is responsible for completing assigned premium audits adhering to company standards and industry regulations. Duties and Responsibilities
- Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service
- Complete virtual and mail premium audits for assigned small to mid-size accounts of low to moderate complexity within established guidelines and best practices
- Examine policyholders accounting and financial records to ensure accurate calculation of earned premium
- Audit premium accounts in all industries for multiple lines, including various liabilities and commercial auto
- Follow all industry, state, and company guidelines in the completion of audits
- Notify internal (Underwriting, Actuarial, UW Services, Finance) teams of concerns with assigned accounts
- Research, respond to and revise (when appropriate) disputed audits
- Schedule and perform year end audits and cancellation audits on assigned accounts
- Respond to underwriter and insured requests and questions regarding premium audits
- Verify risk classification and class codes of policyholder operations
- Prepare and deliver detailed reports of audit results
- Interview external client contacts (i.e., accounting dept at insured; broker; CPA firm of insured; payroll / bookkeeping company of insured; etc.) for required audit documentation
- Communicate audit results to internal and external client contacts
- Research best practices and implement needed process changes
- Perform other duties and assignments as directed by management
Knowledge, Skills, and Abilities
- Intermediate knowledge of general business, insurance, and accounting principles
- Intermediate knowledge of insurance premium audit operations
- Knowledge of NCCI or other State Bureau premium audit rules and regulations
- Knowledge of ISO General Liability rules, manuals, and industry practices
- Strong analytical skills
- Ability to exercise sound judgement in making critical decisions
- Attention to detail
- Excellent organizational skills
- Proven ability to provide exceptional customer service
- Ability to work successfully as an individual contributor and in a team environment
- Ability to convey technical audit information in a clear and concise manner
- Excellent written and verbal communication skills
- Proficiency in MS Office (Word, Excel, Outlook)
Experience and Education Premium Auditor
- Associates degree or equivalent combination of training and experience preferred
- Minimum of one year of premium audit experience preferred
- Minimum of one year of work experience in customer service or office environment required
- Certifications (APA, AINS) preferred
Premium Auditor II
- Associate's degree or equivalent combination of training and experience preferred
- Minimum of three years of premium audit experience required
- Minimum of one year experience working with multi-state accounts preferred
- Certifications (APA, AINS) preferred
Senior Premium Auditor
- Associate's degree or equivalent combination of training and experience preferred
- Minimum of five years of premium audit experience required
- Minimum of three years experience working with multi-state accounts preferred
- Certifications (APA, AINS) preferred
Assistant Manager, Premium Audit
- Bachelor's degree required
- Master's degree preferred
- Minimum five years of progressive experience in finance, audit or accounting roles within the insurance industry, financial services industry, and/or public accounting required
- Minimum of one year experience managing professional or administrative staff preferred
- Certifications or advanced professional credentials (APA, AINS, CPA, CIA) preferred
Manager, Premium Audit
- Associate's degree or equivalent combination of training and experience preferred
- Minimum seven years of premium audit, accounting/finance or a combination of the two required
- Minimum of three years of experience managing professional or administrative staff required
- Certifications or advanced professional credentials (APA, AINS, CPA, CIA) preferred
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