Global Supply Chain Process Owner

Job Title: Global Supply Chain Process Owner
Location: Cary, NC
Zip Code: 27513
Start Date: ASAP
Job Type: Contract
Pay Rate: $155k - $165k/salary DoE
Keywords: #SupplyChainJobs #GlobalProcessOwner

JOB RESPONSIBILITIES:
* Own and drive the end-to-end Order to Bill and Customer Master Data processes, ensuring alignment with business goals and system capabilities.
* Lead the standardization and continuous improvement of related processes across systems, especially Microsoft Dynamics 365 F&O.
* Promote data consistency, reduce manual workarounds, and ensure efficient customer onboarding and order fulfillment flows.
Subject Matter Expertise
* Serve as a global SME for Order to Bill and Customer Master Data processes, with deep understanding of system configuration and business impact.
* Bring best practices in managing master data quality, lifecycle, governance, and integration across legacy and modern platforms.
* Provide expertise on how to leverage D365 F&O to its full potential, ensuring scalable, future-proof process design.
* Lead global transformation of the Order to Bill cycle, driving automation, data consistency, and simplification.
* Harmonize Customer Master Data structures across regions and tools to support global visibility and reporting.
* Identify and address bottlenecks, leveraging root cause analysis, process mining, and improvement methodologies.
* Collaborate with Supply Chain, Finance, Customer Service, and IT to ensure process adoption, system integration, and end-user support.
* Facilitate alignment between global, regional, and local teams to drive business value and ensure successful rollouts.
Systems Management
* Partner with IT to implement, enhance, and maintain D365 F&O configurations and other platforms supporting Order to Bill and Customer Master Data.
* Monitor system and process performance and use KPIs to ensure alignment with service levels and data quality standards.
* Lead testing, training, and change control efforts related to data structures and process enhancements.
* Lead global change initiatives to promote process adoption, compliance, and user engagement.
* Manage a Key User network to support continuous feedback, training, and system evolution.
* Foster a culture of continuous improvement, supporting innovation and operational agility.
Global Collaboration
* Ensure global process consistency while supporting regional compliance and business nuances.
* Manage cross-functional teams across time zones to deliver high-quality implementations and improvements.

REQUIRED QUALIFICATIONS:
* Bachelor's degree in Supply Chain, Business Administration, Information Systems, or related field. Master's preferred.
* 10+ years of experience in supply chain, order management, with a strong focus on process ownership and ERP system integration.
* Proven success in leading Order to Bill process transformation, with direct involvement in D365 F&O or similar ERP platforms.
* Experience driving Customer Master Data quality improvements across complex, multi-entity organizations
* APICS CSCP/CTSC, Lean Six Sigma Black Belt, or data governance certifications are a plus.
* Microsoft Dynamics 365 experience highly advantageous.
* Expert-level understanding of Microsoft Dynamics 365 F&O, especially modules related to sales orders, billing, and master data.
* Solid grasp of data governance, process mapping, integration, and system configuration.
* Comfortable using digital tools to drive automation, analytics, and process visibility.
* Experience working in a global, digitally transforming supply chain environment.
* Background in projects involving ERP rollouts, data governance, or customer onboarding automation.

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com
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